What it pays
Government survey numbers — not estimates, not ads.
Half of all General and Operations Managers in the U.S. earn more than $105,770 a year — the middle 80% land between $50,090 and $253,390. About 3.5 million people in the U.S. do this work. Figures are for the U.S. occupation group “General and Operations Managers”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Managers earn about ₹50,473 a month on average — around ₹6.1 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$105,770typical pay / year
3.5 millionpeople in this work
$253,390+top 10% earn
₹6.1 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Coordinate5
Develop operational policies and procedures
+Draft a single-page operations manual that sets tryout standards, practice attendance rules, equipment…
Develop operational policies and procedures
+Draft a single-page operations manual that sets tryout standards, practice attendance rules, equipment responsibilities, and escalation steps for misconduct, circulate it to staff for feedback, then publish the final version to the org before Monday.
The tools that do the workAtlassian Confluencejob descriptionsO*NETWikipedia
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Supervise subordinate officers and personnel
+Hold one-on-one check-ins with each coach and support staff, record strengths and blockers, set two concrete…
Supervise subordinate officers and personnel
+Hold one-on-one check-ins with each coach and support staff, record strengths and blockers, set two concrete improvement actions per person for the month, and file the notes to the staff folder by Friday afternoon.
The tools that do the workAtlassian ConfluenceESCOWikipedia
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Evaluate operational performance
+Run a monthly operations review: pull match outcome KPIs, practice attendance, and turnaround on support…
Evaluate operational performance
+Run a monthly operations review: pull match outcome KPIs, practice attendance, and turnaround on support tickets, compare to last quarter, write a one-page assessment with three recommended changes and present it at Monday’s leadership meeting.
The tools that do the workGoogle AnalyticsAtlassian JIRAjob descriptionsWikipedia
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Manage compliance with regulations
+Audit team processes against league rules and local labour regulations, list any gaps with risk level and…
Manage compliance with regulations
+Audit team processes against league rules and local labour regulations, list any gaps with risk level and remediation steps, send the compliance report to the GM and legal counsel and request sign-off within five business days.
The tools that do the workAtlassian Confluencejob descriptionsWikipedia
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Supervise staff recruitment and training
+Stand up the recruitment drive for coaches and analysts for the Valorant roster, shortlist ten candidates by…
Supervise staff recruitment and training
+Stand up the recruitment drive for coaches and analysts for the Valorant roster, shortlist ten candidates by Thursday, run two trial coaching sessions next week, verify right-to-work and references, and publish the new training schedule to staff once hires are confirmed.
The tools that do the workAtlassian JIRAAtlassian Confluencejob descriptionsO*NET
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The daily work22
Analyze financial and performance data
+Pull the last six months of match results, player practice logs and expense records, combine into one…
Analyze financial and performance data
+Pull the last six months of match results, player practice logs and expense records, combine into one performance-versus-cost report, highlight players whose output dropped despite rising spend, and flag three low-cost roster adjustments for Friday review.
The tools that do the workApache Hadoopjob descriptionsO*NET
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Manage budgets and forecasts
+Build a rolling three‑month budget and a worst-case forecast incorporating travel, player salaries and…
Manage budgets and forecasts
+Build a rolling three‑month budget and a worst-case forecast incorporating travel, player salaries and tournament fees, show variance against current spend, and recommend two immediate line-item cuts to preserve cash for the next LAN.
The tools that do the workGoogle Analyticsjob descriptionsO*NET
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Manage resource planning and procurement
+Create a procurement plan listing headset, PC and peripheral purchases, required delivery dates for each…
Manage resource planning and procurement
+Create a procurement plan listing headset, PC and peripheral purchases, required delivery dates for each event, total cost per vendor, and a recommended approved-vendor order to sign off by next Wednesday so kit arrives before the qualifier.
The tools that do the workAtlassian JIRAjob descriptionsWikipedia
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Communicate with stakeholders
+Draft a one-page update for sponsors, the coaching staff and the players outlining last month’s results,…
Communicate with stakeholders
+Draft a one-page update for sponsors, the coaching staff and the players outlining last month’s results, budget impact, upcoming events, and two asks: a sponsor meetup on Monday and confirmation of player availability for the next bootcamp.
The tools that do the workFacebookjob descriptionsWikipedia
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Lead cross-departmental teams
+Set the agenda and assign prework for the cross-department meeting: performance review, marketing activation,…
Lead cross-departmental teams
+Set the agenda and assign prework for the cross-department meeting: performance review, marketing activation, and operations checklist; name owners, required decisions, and send calendar invites so we can lock campaign spending by Thursday.
The tools that do the workAtlassian ConfluenceAtlassian JIRAjob descriptionsWikipedia
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Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
+Produce a supplier scorecard showing delivery timeliness, cost variance and defect incidents for the last…
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
+Produce a supplier scorecard showing delivery timeliness, cost variance and defect incidents for the last year, flag any supplier over budget or missing SLAs, and propose three corrective actions to enforce compliance before next quarter.
The tools that do the workAmazon Web Services AWSO*NET
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Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
+Coordinate incoming and outgoing kit and equipment between the training center and production facility for…
Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
+Coordinate incoming and outgoing kit and equipment between the training center and production facility for next week’s bootcamp, confirm inventory counts, declare any damaged items for repair, and schedule transport with Logistics by Thursday noon.
The tools that do the workAtlassian JIRAAtlassian ConfluenceO*NET
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Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
+Run a quick floor check during tonight’s fan meet: greet supporters at the merch table, restock player…
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
+Run a quick floor check during tonight’s fan meet: greet supporters at the merch table, restock player jerseys from the back stock to keep sizes available, and log any low-stock SKUs so Purchasing can reorder by end of day.
The tools that do the workFacebookO*NET
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Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
+Draft a four-week push to boost headset and controller bundle sales: outline targeted streamer promos, a…
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
+Draft a four-week push to boost headset and controller bundle sales: outline targeted streamer promos, a weekend discount tied to our next tournament, and KPIs for conversion and revenue to review with Marketing on Monday.
The tools that do the workGoogle AnalyticsO*NET
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Plan store layouts or design displays.
+Reconfigure the storefront layout for next quarter’s product drops: map shelf locations to high-traffic…
Plan store layouts or design displays.
+Reconfigure the storefront layout for next quarter’s product drops: map shelf locations to high-traffic sightlines, design two feature displays for limited editions, and circulate the new layout to Facilities and Retail by Wednesday.
The tools that do the workAutodesk AutoCADO*NET
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Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
+Assess three possible training-house sites: visit each this week, log commute times for players, note…
Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
+Assess three possible training-house sites: visit each this week, log commute times for players, note security and power capacity, estimate renovation scope and costs, and send a recommendation with photos to the ownership group by Friday.
The tools that do the workApple macOSO*NET
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Plan organizational operations
+Plan next quarter’s organizational operations for the roster, training, travel, security and admin: draft a…
Plan organizational operations
+Plan next quarter’s organizational operations for the roster, training, travel, security and admin: draft a phased ops calendar, assign leads for each area, list budget impacts and legal or venue risks, circulate to staff by next Tuesday for feedback.
The tools that do the workAtlassian Confluencejob descriptions
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Oversee process optimization
+Oversee process optimization for scrim scheduling, player recovery, and equipment turnaround: map current…
Oversee process optimization
+Oversee process optimization for scrim scheduling, player recovery, and equipment turnaround: map current steps, identify three bottlenecks, propose time or cost-saving changes and a pilot to run for two weeks starting Monday.
The tools that do the workAtlassian JIRAjob descriptions
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Formulate strategic and operational goals
+Formulate strategic and operational goals for the season: set three competitive targets, two staffing or…
Formulate strategic and operational goals
+Formulate strategic and operational goals for the season: set three competitive targets, two staffing or development priorities, and one revenue or sponsorship objective, with measurable KPIs and deadlines to present at Friday’s leadership review.
The tools that do the workGoogle Analyticsjob descriptions
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Implement data-driven decision making
+Implement data-driven decision making across coaching and recruitment: collect match stats, practice metrics…
Implement data-driven decision making
+Implement data-driven decision making across coaching and recruitment: collect match stats, practice metrics and wellness logs, define three decision rules for roster moves, and schedule weekly dashboard reviews starting this Wednesday.
The tools that do the workAmazon Web Services AWSjob descriptions
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Evaluate the effectiveness of ongoing operations
+Evaluate effectiveness of ongoing operations for the current campaign: gather win rates, travel punctuality,…
Evaluate the effectiveness of ongoing operations
+Evaluate effectiveness of ongoing operations for the current campaign: gather win rates, travel punctuality, incident reports and budget variance, score each area against targets, and recommend two corrective actions by Friday.
The tools that do the workGoogle AnalyticsWikipedia
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Implement directives from higher command levels
+Implement directives from the org director about stricter security and reporting: update the staff code, set…
Implement directives from higher command levels
+Implement directives from the org director about stricter security and reporting: update the staff code, set mandatory training sessions next week, assign a security lead and roll out a daily incident log template to all team staff by Wednesday.
The tools that do the workAtlassian ConfluenceWikipedia
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Maintain discipline and morale within units
+Hold a closed-door squad meeting, call out the three players who missed curfew, outline the two-team…
Maintain discipline and morale within units
+Hold a closed-door squad meeting, call out the three players who missed curfew, outline the two-team discipline ladder, assign monitored practice restrictions for a week, and circulate the written warning to coaches and HR by Friday evening.
The tools that do the workAtlassian JIRAFacebookWikipedia
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Command large divisions of the army
+Brief the division captains on the chain-of-command, publish the operational objectives for the season,…
Command large divisions of the army
+Brief the division captains on the chain-of-command, publish the operational objectives for the season, reassign support staff where gaps appear, and run a one-hour tactics rehearsal with all leaders tomorrow at 1000.
The tools that do the workAtlassian ConfluenceESCO
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Perform management duties
+Draft this quarter's management checklist: roster approvals, contract renewals, travel budgets, and daily…
Perform management duties
+Draft this quarter's management checklist: roster approvals, contract renewals, travel budgets, and daily practice reports; send it to the head coach and finance director for sign-off by Wednesday midday.
The tools that do the workGoogle AnalyticsAtlassian ConfluenceESCO
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Develop policies for general defence
+Write the team defence policy: role responsibilities, escalation paths for roster threats, anti-cheat…
Develop policies for general defence
+Write the team defence policy: role responsibilities, escalation paths for roster threats, anti-cheat procedures, and incident response steps; circulate to coaches and legal, and schedule a training walkthrough next Tuesday.
The tools that do the workAtlassian ConfluenceESCO
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Ensure the nation's safety
+Compile the national safety brief for the league: risk matrix for public events, emergency contact roster,…
Ensure the nation's safety
+Compile the national safety brief for the league: risk matrix for public events, emergency contact roster, venue security protocols, and spectator screening rules, then deliver to the commissioner and venue ops by Monday.
The tools that do the workAtlassian ConfluenceESCO
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses