23 tasks, each one witnessed by the sources that watched the job — and behind every one, a prompt you can use tonight.
You’ll spend most of your day reading applications, medical records, inspection reports, and other documents to decide whether to accept a risk. Expect blocks of focused time entering client info into systems like Consilience Software Maven, Phoenix, or Microsoft Access and running calculations in Excel.
You’ll also answer emails in Outlook, write to field reps or medical personnel to get more info, update automation rules in nbAccelerator or Delphi, and meet with agents or brokers to explain underwriting decisions.
Common tools are Consilience Software Maven for automation, CSC nbAccelerator for decision workflows, Anodas Phoenix for policy management, and Delphi Technology for rules. You’ll also use Excel for premium calculations and Access or Word for record keeping and correspondence.
Expect Outlook for daily email, and the job may require updating automation rules and inputting client data across these systems so entries match exactly to avoid errors.
You use automation (Maven, nbAccelerator, Delphi) to screen applicants and flag routine cases, but you must review outputs before approving or declining. Treat the automated score as a tool, not a final decision: check medical records, inspection reports, and lifestyle details yourself.
Keep audit trails in the system, update rules when you spot errors, and follow company compliance procedures so decisions can be explained to agents, regulators, or auditors.
According to the U.S. Bureau of Labor Statistics (BLS), 105,420 people were employed as insurance underwriters in 2025. The median pay was $81,370 per year; the lowest tenth earned $55,530 and the top tenth earned $145,160.
Use those BLS numbers as a range when negotiating—actual pay depends on company, location, and whether you handle commercial risks or specialty lines.
Study risk assessment, insurance law basics, and how to read financial statements and medical records. Get comfortable with Excel formulas and databases like Access; many employers train you on Maven, Phoenix, or Delphi once hired.
Consider a certificate in underwriting or a related bachelor’s degree, and practice writing clear emails and policy notes—communication with agents, medical staff, and brokers is a regular part of the job.
Underwriters decide whether the company will take on a risk and what premium to charge. Agents sell policies to customers and gather initial info; adjusters handle claims after a loss to determine payouts.
Underwriters use systems like Phoenix and Maven to set coverage and premiums, while agents use client-facing sales tools and adjusters focus on claim investigation and payments.