The moments that lead here
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I want to eliminate firefighting before hearings across the office
1 ready prompt
Written for the moment this actually comes up.
Become — change the pattern
+Over the last 20 hearings across three practice groups, last-minute exhibit prep and misrouted…
Become — change the pattern
+Over the last 20 hearings across three practice groups, last-minute exhibit prep and misrouted calls are the predictable weak points. Map the recurring failure modes — people who assume someone else printed, inconsistent exhibit numbering, and unclear courier instructions — and propose one standardized pre-hearing checklist and one training touchpoint that will shift the team from reactive to routine.
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