Configure printing services

Set up printing for the marketing office: install and configure the print queue on the local server, add the HP OfficeJet Pro 9020 as printer-marketing-02 with its IP 192.168.12.45, set defaults to duplex and A4, enable authentication for the finance group, and test by printing the PDF I dropped in /tmp. Notify Anna in facilities when it is ready.

Before I hand this to facilities, make the print setup easy to approve: surface the expected per-page cost and duplex default at the top, make the IP and driver obvious, show which users need authentication and why, and flag anything that would make a procurement reviewer hesitate, like unsupported drivers or undocumented printing quotas.

I added the OfficeJet Pro 9020 as printer-marketing-02 and enabled authentication, but jobs queue and never print and the printer’s web UI shows no received jobs. I fear authentication or driver mismatch is blocking jobs, and I cannot tell whether the server is transmitting data. What is the most likely diagnosis and the next few commands or checks to unstick this before Anna escalates?

We keep installing printers ad hoc, users file tickets about different defaults, and some queues silently fail. Which habit change will reduce support calls and ensure new printers come online working and secure? Recommend a single enforceable rule and one minimum test every print queue must pass before it's announced.