Set settlement reporting preferences

Set settlement reporting preferences in Stripe — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
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The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

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Make our settlement reporting export the way our controller needs it. Configure settlement reports…
Make our settlement reporting export the way our controller needs it. Configure settlement reports to include daily settlement amounts, fees line-by-line, and the currency of origin, and send CSVs to finance@brightbox.co every morning at 07:00. Confirm report retention is 13 months and that the file name includes the settlement date.

Improve — make it easier to accept

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Before I hand the settlement report to accounting, surface the items that will slow their…
Before I hand the settlement report to accounting, surface the items that will slow their reconciliation. Put total gross, total fees, refunds, and chargebacks at the top; tag rows where routing numbers or account IDs are missing; and call out any settlements that span multiple currencies. Add a note explaining which column maps to our general ledger account codes.

Decide — diagnose the stuck moment

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I just uploaded the latest settlement CSV and my controller says the totals don't match our bank…

The controller says totals don't match the bank statement.

I just uploaded the latest settlement CSV and my controller says the totals don't match our bank deposits. The file shows daily settlements but I don't know if FX conversions or timing differences are the cause. We have the finance director, Maya, breathing down me for a reconciliation tonight. What is the most likely discrepancy and a prioritized list of checks to resolve this before COB?

Become — change the pattern

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We keep wasting half-days reconciling settlements because report formats and file names vary, and…

Reconciliations repeatedly fail because report granularity and naming are inconsistent.

We keep wasting half-days reconciling settlements because report formats and file names vary, and FX conversions are opaque. Looking across a year of reconciliations, where are we losing credibility and time, and what two changes to our reporting habit would cut those reconciliation disputes in half? Give the exact fields and a naming convention to adopt.

Next to this one

Other payments work people do in Stripe.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map

Same library, five ways in.