Collect customer complaint notes: combine complaint emails, manager notes, and call logs into one PDF and compare rece…
Open your PDF file in Adobe Acrobat.
Select the Comment tool from the right pane or toolbar.
Choose a comment tool, such as Sticky Note, Highlight, Underline, or Strikethrough.
Click or drag on the PDF where you want to add your annotation.
Type your comment or adjust the markup as needed.
To edit or delete a comment, select it in the right sidebar and use the available options.
Best practiceYou can quickly access all your comments in the right sidebar to review or modify them.
You can use keyboard shortcuts to speed up adding highlights or sticky notes while reviewing a PDF.
This runs in the Acrobat app - there is no separate API for this task.
Highlighting text simply marks specific words or sentences with a color, drawing attention to them without adding new text. A text box comment, however, allows you to write longer explanations or questions in a separate box that appears on the page. Use highlighting for quick emphasis and text boxes for detailed feedback or suggestions.
You should sanitize your PDF to protect your privacy and prevent accidental information leaks. Comments and annotations are stored as a separate layer and can be recovered even if you think they are hidden. Sanitizing permanently removes all review data, ensuring that only the final, clean document is shared. This is important for legal documents or sensitive information where old notes should not be seen.
Yes, when you are part of a shared review in Acrobat, you can see comments added by others and also add your own. Acrobat's comment tools are designed for collaboration, allowing multiple people to provide feedback on the same document. You can even use reaction emojis on shared reviews to quickly respond to other people's notes.