How do I make sure my signature requests are not blocked by email spam filters?

Ask your IT administrator to add 'adobesign@adobesign.com' to your company's email allowlist. Make sure your sender profile name in Acrobat is not blank, as this can sometimes trigger spam filters.

What is the difference between sequential and parallel signing order for documents?

Signing Order Type How it Works Best Use. Sequential Each person signs one after another, in a set order. Good for approvals where one person must sign before the next. Parallel All people get the document at the same time and can sign in any order. Good when the order of signatures does not matter.

If a recipient says they did not get the e-signature request, what should I check first?

First, check if you typed the recipient's email address correctly. Then, ask the recipient to check their spam or junk mail folder.

◆ Acrobat · organize

Request Seller Signature

Send the corrected settlement statement PDF to seller [seller=Maria Santos] for signature after the escrow officer upd…

2ready prompts

1real task

1role

See the prompt↓More organize workflows

When to use it

real situations

A sales manager needs a customer to sign a new sales contract.
An HR manager needs a new employee to sign their job offer letter.
A landlord needs a tenant to sign a lease agreement for an apartment.

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Send the corrected settlement statement PDF to seller [seller=Maria Santos] for signature after…+

Send the corrected settlement statement PDF to seller [seller=Maria Santos] for signature after the escrow officer updated prorations, track the signature, and notify me when signed so we can proceed to closing.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before sending the corrected settlement statement to [seller=Maria Santos], highlight the…+

Before sending the corrected settlement statement to [seller=Maria Santos], highlight the changed prorations line, include a one-line explanation from the escrow officer, and request her signature with a [deadline=two business days] so closing isn't delayed again.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

RoutingThe path a document takes as it goes from one person to another for signatures or approvals.

Who does this

1 role

Real Estate Agent

FAQ

about this task

Ask your IT administrator to add 'adobesign@adobesign.com' to your company's email allowlist.
Make sure your sender profile name in Acrobat is not blank, as this can sometimes trigger spam filters.

Signing Order Type	How it Works	Best Use
Sequential	Each person signs one after another, in a set order.	Good for approvals where one person must sign before the next.
Parallel	All people get the document at the same time and can sign in any order.	Good when the order of signatures does not matter.

It is very important to check that every document attached for signing has a signature field. If a document is missing a signature field, the recipient cannot sign it, and the request will fail. This is the most common reason why e-signature requests do not work correctly.

Adding authentication, such as an SMS code or email code, makes the e-signature process more secure. It confirms that the person signing is truly who they say they are. This is especially important for agreements that are very valuable or contain sensitive information, as it adds an extra layer of protection.

First, check if you typed the recipient's email address correctly.
Then, ask the recipient to check their spam or junk mail folder.

Request Seller Signature

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails