I can control file permissions but not school IT. Advise how to package an [document=IEP] so it remains accessible to …
Log in to the Acrobat Sign web portal as an administrator.
Select the User icon in the upper right corner.
Select Settings from the dropdown menu.
In the left navigation, select E-signing settings.
Select Edit Settings in the E-signing settings section.
Toggle the e-signature features ON or OFF as desired for your organization.
Select Save to apply the changes.
Communicate changes to your users as needed.
Best practiceIf e-signature features are disabled, users will lose access to send or sign agreements electronically until re-enabled. Consider notifying users in advance to avoid workflow disruptions.
Admin Console (web portal)
Signers might not get the email for a few reasons. Often, there's a small mistake in their email address. Also, their email system might send the signing request to a spam folder. To fix this, ask your email administrator to 'allowlist' adobesign@adobesign.com. This tells your email system that emails from Acrobat Sign are safe and should go to the inbox.
| Signing Order Type | How it Works |
|---|---|
| SEQUENTIAL | People sign one after another. Person A signs, then Person B, then Person C. This is good for approvals that need a specific order. |
| PARALLEL | Everyone can sign at the same time. The order does not matter. This is good when many people need to sign but don't depend on each other. |
Yes, you can add extra security. When you set up the signing request, you can choose to add authentication. This means the signer will get an email or SMS code. They must enter this code to open and sign the document, making it more secure for important documents like an IEP.
If you forget a signature field on an attached document, the signer will likely tell you 'it didn't work' or that they couldn't sign. This is a common problem. Always check that every single document you attach has all the necessary signature fields before you send it out. You will need to correct it and resend the document.