We're behind schedule on retention rules and IT is asking for the document set to configure archiving this week. Draft…
Sign in to the Adobe Admin Console with an account that has administrative privileges.
Navigate to the Users section to review and confirm the list of users or groups you want to manage.
Export the current user or group list as a CSV file if you plan to apply retention rules via bulk import.
Best practiceUsing CSV import allows you to efficiently manage large numbers of users and minimizes manual errors.
Open Acrobat Sign settings or navigate to the retention policies area within the Admin Console.
Select the option to create a new retention rule or update an existing rule, specifying the desired retention period and policy settings.
CautionEnsure your retention policy aligns with your organization's compliance and data governance requirements.
If using CSV import, prepare your CSV file to include the users or groups and the retention rule to be applied.
Import the CSV file or, if working in the UI, select multiple users or groups and apply the retention rule to all selected.
Review the list of affected users or groups to confirm the retention rule has been correctly applied or updated.
Best practiceAfter applying changes, use the filtering and reporting features to audit retention policy assignments across your user base.
You can use the Admin Console’s bulk import feature to quickly apply retention rules to many users at once.
The Acrobat Sign API offers endpoints for managing users and groups, but retention rule assignment is typically managed via the Admin Console or CSV import.
Setting a document retention policy helps organizations follow legal requirements and industry standards like HIPAA or PCI DSS. It ensures that important documents are kept for the correct amount of time, preventing accidental deletion and managing storage efficiently. These policies are applied to documents in their final, unchangeable state.
No, as a regular user, you cannot change retention periods directly in Acrobat. These rules are set by an administrator at the account or group level. The settings are not visible in the standard user interface.
| Security Policy Type | How it Works | Key Benefit |
|---|---|---|
| Password-based | Documents are protected with a password that users need to open or modify them. | Simple to set up and manage for smaller groups. |
| Certificate-based | Documents are secured using digital certificates, which provide stronger encryption and authentication. | Offers higher security and is better for large organizations with strict compliance needs. |