How do I make sure my e-signature request doesn't get lost in spam?

Ask your IT team to 'allowlist' adobesign@adobesign.com in your email system. Make sure your sender profile name is not blank, as this can also cause spam rejection.

What is the difference between sequential and parallel signer routing for e-signatures?

Routing Type Description Best Use. Sequential Signers receive the document one after another, in a specific order. For approvals that must follow a chain, like A then B then C. Parallel All signers receive the document at the same time. When the order of signatures does not matter, and everyone can sign at once.

If my recipient says they didn't get the e-signature request, what should I check first?

First, check for typos in the recipient's email address. Then, ask them to check their spam or junk folder. Finally, make sure your IT team has allowlisted adobesign@adobesign.com.

Secure Timely Reinsurer Sign-Off in Adobe Acrobat — AI Prompts

AI prompts

1 way to ask · copy any one

DBecome — “help me grow”We routinely miss placement cutoffs because facultative slips stall with reinsurers. Across the…+

We routinely miss placement cutoffs because facultative slips stall with reinsurers. Across the last 10 slips, identify the main causes of delay and suggest a single procedural change—timing, document format, or escalation path—that would increase on-time signatures by the end of the quarter.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open the PDF you want to send for signature in Adobe Acrobat.
2
Click on All Tools in the upper-left menu.
3
Select Request e-signatures from the tools list.
4
Add recipients and specify their email addresses as prompted.
5
Click on More Options (or the gear/settings icon) in the send for signature panel.
6
Locate the Set expiration date or Completion Deadline field.
7
Enter the desired deadline date by which recipients must complete signing.
8
Review all settings, then click Send to send the document for signature with the deadline enforced.
9
Recipients will be notified of the deadline and must sign before the expiration date.
NoteAfter the deadline passes, the agreement will expire and recipients will not be able to sign.
Best practiceIf you need to extend or change the deadline after sending, you must do so from the Manage Agreements section before the deadline expires.

In the appWith the API

Acrobat desktop and web app

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signer RoutingThe order in which people receive and sign a document, either one by one or all at once.

The real tasks

the one, listed here

Improve how we secure timely reinsurer sign-off

FAQ

about this task

Ask your IT team to 'allowlist' adobesign@adobesign.com in your email system.
Make sure your sender profile name is not blank, as this can also cause spam rejection.

Routing Type	Description	Best Use
Sequential	Signers receive the document one after another, in a specific order.	For approvals that must follow a chain, like A then B then C.
Parallel	All signers receive the document at the same time.	When the order of signatures does not matter, and everyone can sign at once.

It's very important to check that every document has a signature field. If a document is attached but has no place for a signature, the request will fail. This is the most common reason why people think the e-signature process 'didn't work.' Always double-check this step to avoid problems.

First, check for typos in the recipient's email address.
Then, ask them to check their spam or junk folder.
Finally, make sure your IT team has allowlisted adobesign@adobesign.com.

The Acrobat Sign API is a tool for computer programs to send documents for e-signatures automatically. Instead of doing it manually, your software can use the API to create and manage agreements. This is useful for businesses that send many documents for signature, making the process faster and more integrated with their existing systems.

Secure Timely Reinsurer Sign-Off

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails