How do I make sure my e-signature request gets to the right person?

Double-check every email address for typos. Make sure adobesign@adobesign.com is on your email's safe sender list (allowlist). Confirm that every document attached has all the needed signature fields.

What is the difference between sequential and parallel signing order?

Signing Order Type How it works When to use it. Sequential Signers get the document one by one, in the exact order you set. For approvals where one person must sign before the next, like a hiring chain. Parallel All signers get the document at the same time. When the order of signatures does not matter, and everyone can sign at once.

If my recipient says they did not get the e-signature request, what should I check first?

Verify the recipient's email address for any spelling mistakes. Ask the recipient to check their spam or junk mail folder. Suggest their IT department allowlist adobesign@adobesign.com to prevent future blocking.

Approve Hiring Package in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Apply my signature to the hiring package and return the signed PDF to [recipient=HR] by…+

Apply my signature to the hiring package and return the signed PDF to [recipient=HR] by [deadline=end of day] so they can onboard the new analyst starting [start=next Monday]; confirm the salary and start date fields are correct before signing.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before I sign and return, make [recipient=HR]’s life easier — add a one-line signature block…+

Before I sign and return, make [recipient=HR]’s life easier — add a one-line signature block stating my role and approval date, verify the salary, start date and manager fields, and include a short note to HR confirming onboarding checklist completion so they proceed without chasing me.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

Sequential signingSigners complete the document one after another in a specific order.ExampleThe employee signs the performance review first, then their manager, and finally HR.

Who does this

1 role

Finance Manager

FAQ

about this task

Double-check every email address for typos.
Make sure adobesign@adobesign.com is on your email's safe sender list (allowlist).
Confirm that every document attached has all the needed signature fields.

Signing Order Type	How it works	When to use it
Sequential	Signers get the document one by one, in the exact order you set.	For approvals where one person must sign before the next, like a hiring chain.
Parallel	All signers get the document at the same time.	When the order of signatures does not matter, and everyone can sign at once.

Adding authentication, like an email or SMS code, makes your e-signature requests more secure. This is very important for high-value agreements or sensitive documents. It helps confirm that only the correct person can open and sign the document, protecting against fraud and unauthorized access.

Verify the recipient's email address for any spelling mistakes.
Ask the recipient to check their spam or junk mail folder.
Suggest their IT department allowlist adobesign@adobesign.com to prevent future blocking.

The Acrobat Sign API is a tool for developers to connect other software with Acrobat Sign. It allows you to automate tasks like sending documents for e-signature directly from your own systems. This means you can integrate e-signature workflows into existing business applications, making the process faster and more efficient without manual steps in Acrobat itself. You define the agreement details and files, and the API handles the sending.

Approve Hiring Package

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails