How do I make sure my e-signature request reaches the right person and does not go to spam?

Always double-check the recipient's email address for typos. Ask your IT team to add 'adobesign@adobesign.com' to your company's allowed sender list. This stops the emails from being marked as spam. Make sure your sender profile name is not blank, as this can also cause emails to be rejected.

What is the difference between sequential and parallel routing for e-signatures?

Routing Type How it Works When to Use. Sequential Recipients sign one after another in a specific order. Use for approvals that need a hierarchy, like manager then director. Parallel All recipients can sign at the same time, order does not matter. Use when multiple people need to approve, but their order is not important.

If my partner says they did not receive the e-signature request, what should I check first?

Check the recipient's email address for any typos. Ask them to check their spam or junk mail folder. Confirm that 'adobesign@adobesign.com' is allowed by their email system.

Approve Partner Assets in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Audit the final signed sponsorship agreements PDF to confirm each contains the required IP and…+

Audit the final signed sponsorship agreements PDF to confirm each contains the required IP and indemnity clauses before we publish partner assets.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before we publish partner assets, run a clause audit across signed agreements: compare each…+

Before we publish partner assets, run a clause audit across signed agreements: compare each signed PDF to the required-clauses checklist, flag any missing indemnity or IP wording, and prepare a remediation note for Legal with clause locations and suggested fixes.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

e-signatureAn e-signature is a digital way to sign documents online, just like signing with a pen.

recipientA recipient is a person who gets the document and needs to sign or acknowledge it.

sequential routingSequential routing means people sign documents one after another in a specific order.

Who does this

1 role

Marketing Manager

FAQ

about this task

Always double-check the recipient's email address for typos.
Ask your IT team to add 'adobesign@adobesign.com' to your company's allowed sender list. This stops the emails from being marked as spam.
Make sure your sender profile name is not blank, as this can also cause emails to be rejected.

Routing Type	How it Works	When to Use
Sequential	Recipients sign one after another in a specific order.	Use for approvals that need a hierarchy, like manager then director.
Parallel	All recipients can sign at the same time, order does not matter.	Use when multiple people need to approve, but their order is not important.

It is very important to check that every attached document has a signature field. If a document is missing a field, the recipient cannot sign it. This is the main reason why e-signature requests fail or seem like they 'didn't work'. Always review all documents before sending to ensure a smooth signing process.

The Acrobat Sign API is a tool for developers to automate e-signature tasks. It lets computer programs send documents for signature without a person doing it manually. For example, you can automatically send contracts for approval directly from your company's own software. This saves time and makes the process faster and more efficient, especially for many documents.

Check the recipient's email address for any typos.
Ask them to check their spam or junk mail folder.
Confirm that 'adobesign@adobesign.com' is allowed by their email system.

Approve Partner Assets

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails