How do I make sure my e-signature request gets to the right person and is not marked as spam?

Double-check the recipient's email address for any typos. Ask your email administrator to 'allowlist' adobesign@adobesign.com so these emails are not blocked. Make sure your sender profile name is not blank, as this can also cause spam rejection.

What is the difference between 'SEQUENTIAL' and 'PARALLEL' signing order for e-signatures?

Signing Order Description Best for. SEQUENTIAL Signers receive the document one after another, in a specific order. Hierarchical approvals where one person must sign before the next. PARALLEL All signers receive the document at the same time and can sign in any order. Situations where the order of signatures does not matter.

What should I do if a signer says they did not receive the e-signature request?

First, check the email address you entered for the signer for any typos. Confirm with the signer if they checked their spam or junk mail folder. Suggest they ask their IT department to allow emails from adobesign@adobesign.com. Verify that your document included a signature field for them, as missing fields can sometimes prevent delivery.

Approve Production Standards in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Approve and sign the department's production standards document, schedule a one-hour training…+

Approve and sign the department's production standards document, schedule a one-hour training for all supervisors next [deadline=Tuesday] at [time=08:00], and circulate the signed standards so everyone knows the new expectations.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before signing the standards, review key changes with the supervision [team], annotate any…+

Before signing the standards, review key changes with the supervision [team], annotate any ambiguous metrics, add a short [faq] for common questions, and plan a training that includes practical examples so supervisors can teach consistent expectations to their crews.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signature fieldA special box on a document where a person can type or draw their e-signature.ExampleClicking the signature field on the online form allows you to type your name.

Who does this

1 role

Production Supervisor

FAQ

about this task

Double-check the recipient's email address for any typos.
Ask your email administrator to 'allowlist' adobesign@adobesign.com so these emails are not blocked.
Make sure your sender profile name is not blank, as this can also cause spam rejection.

Signing Order	Description	Best for
SEQUENTIAL	Signers receive the document one after another, in a specific order.	Hierarchical approvals where one person must sign before the next.
PARALLEL	All signers receive the document at the same time and can sign in any order.	Situations where the order of signatures does not matter.

Adding authentication, like an email or SMS code, makes your e-signature agreements more secure. It helps confirm that the person signing is truly who they say they are. This is especially important for high-value agreements where you need extra proof of identity and consent.

First, check the email address you entered for the signer for any typos.
Confirm with the signer if they checked their spam or junk mail folder.
Suggest they ask their IT department to allow emails from adobesign@adobesign.com.
Verify that your document included a signature field for them, as missing fields can sometimes prevent delivery.

The Acrobat Sign API is a tool for developers to add e-signature features directly into other software or systems. It means you can automate sending documents for signature, track their status, and manage agreements without using the Acrobat application directly. This is useful for businesses that need to process many documents or integrate e-signatures into their existing workflows automatically.

Approve Production Standards

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails