How do I make sure each person gets the document to approve and sign in the right order using Request E-signature?

When entering signers, choose SEQUENTIAL routing. List the signers in the order you want them to sign. Check the order before sending to make sure it matches your approval process.

What is the difference between SEQUENTIAL and PARALLEL routing in Request E-signature, and when should I use each?

Routing Type How It Works When To Use. SEQUENTIAL Each signer gets the document after the previous person signs. Use for approvals that must go step by step, like manager then director. PARALLEL All signers get the document at the same time. Use when order does not matter, like three team members signing together.

Why do some e-signature requests not reach the recipient when using Request E-signature?

The recipient's email was typed wrong. A signature field was missing for one of the documents. The email from adobesign@adobesign.com was blocked or sent to spam by the recipient's email system. The sender's profile name was left blank, causing some email systems to reject the message.

If my document has more than one file attached, what should I check before sending for approval with Request E-signature?

Make sure every file that needs a signature has a signature field added for each signer. Double-check the order of the files and the signers. Review all attached files to confirm nothing is missing or blank.

Why is it important to allowlist adobesign@adobesign.com when using Request E-signature for approvals?

Allowlisting adobesign@adobesign.com in your organization's email system helps make sure that e-signature requests are delivered to recipients and do not go to their spam or junk folders. This is important because if the request email is blocked or lost, the signer will not receive the document to review or approve, which can delay your workflow.

Archive Signed Agreements to Box in Adobe Acrobat — AI Prompts

AI prompts

3 ways to ask · copy any one

AExecute — “help me do it”Help me move a signed agreement to Box for safekeeping.…+

Please show me how to archive a signed agreement from Adobe Acrobat or Acrobat Sign into my Box folder called [folder name].

when the reply comes backDo you want to set up folders for different agreement types?

BImprove — “do it better”How can I organize my signed agreements in Box more easily?…+

How can I organize my signed agreements in Box so they are easy to find and sorted by [date/type/person]?

when the reply comes backWould you like tips on naming your files for easy searching?

CDecide — “help me choose”Should I use Box or another tool for storing signed agreements?…+

Should I use Box or another tool to store my signed agreements, and what are the main reasons for choosing one over the other for [school/work/personal] use?

when the reply comes backNeed a comparison of Box with other storage options?

How to do it

the tool · the steps · what to avoid

1
Go to Account in the Adobe Acrobat Sign admin console.
2
Select Account Settings.
3
Click External Archive.
4
Enter your Box.com archive email address in the field under “Send an extra copy of every signed agreement to these email addresses”.
NoteYou must use the unique email address provided by Box for email-based uploads to your target folder.
5
Click Save.
6
Test the integration by creating and signing an agreement.
Best practiceBest practice: Use a test document first to confirm that signed agreements appear in your Box folder as expected before rolling out to production.
7
Check your Box folder to verify the signed agreement has been added.

In the appWith the API

Admin console (web)

Not applicable for this leaf (email-based archive integration only)

Glossary

words on this page

ArchiveTo archive means to save something in a safe, final way so you can keep it for a long time.ExampleAfter finishing the project, we archive all related documents for future reference.

Signed AgreementA document that people have signed to show they agree.ExampleThe Signed Agreement was filed away, confirming both parties accepted the new terms.

BoxAn online folder where you can store and organize files.ExampleAll project files were uploaded to the Box folder for team access and collaboration.

The real tasks

all 3, listed here

Send a new agreement using a custom send workflow

We agreed terms in principle but I don't know the best approval order before sending to the client.

Prepare a one‑page budget change summary and route it to the project sponsor for an approval decision.

FAQ

about this task

To save a signed agreement, first download the signed file from Adobe Acrobat or Acrobat Sign. Then, open your Box account in a web browser, go to the folder where you want to keep the agreement, and upload the file there. This keeps your important documents safe and easy to find online.

Archiving signed agreements makes sure you have a safe, organized record of important deals or promises. It helps you find them later if you need to check what was agreed or show proof that something was signed.

You should archive a signed agreement as soon as everyone has signed it and you have the final version. This helps prevent losing the document and keeps your records up to date.

Box stores your files online, so you can access them from any device and share them with others easily. Saving files on your computer means they are only on that one device and could be lost if your computer breaks.

Keeping signed agreements in one place like Box helps you stay organized and makes it easy to find any document you need. It also keeps your files safe from loss or damage, and you can control who can see or edit them.

Archive Signed Agreements to Box

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails