How can I make sure my e-signature requests are not blocked by email spam filters?

Ask your IT administrator to 'allowlist' the email address adobesign@adobesign.com. This tells your email system to always accept emails from this sender. Make sure your sender profile name is not blank, as some email systems might flag blank senders as spam.

What is the difference between sequential and parallel signing order for e-signatures?

Signing Order Description Best For. Sequential Signers receive the document one after another, in a specific order you set. For example, person A signs, then person B, then person C. Hierarchical approvals where one person must sign before the next. Parallel All signers receive the document at the same time and can sign in any order. The document is complete once everyone has signed. Situations where the order of signatures does not matter, like a group agreement.

What should I do if a recipient says they did not receive my e-signature request?

First, double-check the recipient's email address for any typos. Second, confirm with your IT team if adobesign@adobesign.com is allowlisted to prevent spam filtering. Third, ensure your sender profile name is not blank, as this can also cause delivery issues.

Clean Motion For Signature in Adobe Acrobat — AI Prompts

AI prompts

1 way to ask · copy any one

CDecide — “help me choose”The junior attorney dropped a nearly-final motion on my desk and says it’s ready for signature…+

The junior attorney dropped a nearly-final motion on my desk and says it’s ready for signature but the partner will reject sloppy formatting. I’m new to finalizing pleadings and nervous about altering legal substance. Review the motion for office style, citations, and signature blocks: tell me whether this is presentation-level tidy only or needs substantive edits, and give me one short cover note to the partner highlighting what I changed and what still needs legal review.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

e-signatureAn e-signature is a digital way to sign documents online, just like signing with a pen.

recipientA recipient is a person who gets the document and needs to sign or acknowledge it.

signature fieldA signature field is a special box on a document where a person places their electronic signature.

Who does this

1 role

Legal Advisor

FAQ

about this task

Ask your IT administrator to 'allowlist' the email address adobesign@adobesign.com. This tells your email system to always accept emails from this sender.
Make sure your sender profile name is not blank, as some email systems might flag blank senders as spam.

Signing Order	Description	Best For
Sequential	Signers receive the document one after another, in a specific order you set. For example, person A signs, then person B, then person C.	Hierarchical approvals where one person must sign before the next.
Parallel	All signers receive the document at the same time and can sign in any order. The document is complete once everyone has signed.	Situations where the order of signatures does not matter, like a group agreement.

Adding authentication, like an email or SMS code, helps confirm the signer's identity. This adds an extra layer of security for important or high-value agreements. It helps ensure that only the intended person can access and sign the document, making the e-signature more trustworthy and legally sound.

First, double-check the recipient's email address for any typos.
Second, confirm with your IT team if adobesign@adobesign.com is allowlisted to prevent spam filtering.
Third, ensure your sender profile name is not blank, as this can also cause delivery issues.

The Acrobat Sign API is a tool for developers to integrate e-signature capabilities directly into other applications or systems. It allows for automation of e-signature workflows, such as sending agreements, managing them, and tracking their status. You can use it to programmatically define agreement details and file information, making it possible to send documents for signature without manual intervention in the Acrobat application. This is useful for large-scale or custom e-signature processes.

Clean Motion For Signature

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails