How do I make sure my e-signature requests are delivered successfully?

Double-check all recipient email addresses for typos. Ensure every document attached has a signature field for each signer. Ask your email administrator to add adobesign@adobesign.com to your organization's allowed sender list. This helps prevent emails from going to spam.

What is the difference between sequential and parallel signing order in Acrobat Sign?

Signing Order Description Best Use Case. Sequential Signers receive the document one after another in a specific order (e.g., A then B then C). For approvals that must follow a chain of command, like management or legal reviews. Parallel All signers receive the document at the same time and can sign in any order. When the order of signatures does not matter, such as collecting consent from multiple team members.

If I send a document for e-signature and the recipient says it didn't arrive, what should I check first?

Check for typos in the recipient's email address. Confirm that your organization's email system allows emails from adobesign@adobesign.com, as it might be in their spam folder.

Collect Acceptance Signatures in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Run a bulk signature request for new hire acceptance letters using the district’s offer…+

Run a bulk signature request for new hire acceptance letters using the district’s offer template so all new teachers return signed letters before their first day, with reminders sent automatically after [days=3] days.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Increase sign rate: front-load the packet with start date and salary, include a clear deadline…+

Increase sign rate: front-load the packet with start date and salary, include a clear deadline and ramifications for missing it, attach a FAQ about next steps, and preview which hires haven’t completed each step to HR before final reminders.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

APIA way for different software to talk to each other automatically.ExampleAn online store uses an API to automatically send shipping details to a delivery service.

Who does this

1 role

School Administrator

FAQ

about this task

Double-check all recipient email addresses for typos.
Ensure every document attached has a signature field for each signer.
Ask your email administrator to add adobesign@adobesign.com to your organization's allowed sender list. This helps prevent emails from going to spam.

Signing Order	Description	Best Use Case
Sequential	Signers receive the document one after another in a specific order (e.g., A then B then C).	For approvals that must follow a chain of command, like management or legal reviews.
Parallel	All signers receive the document at the same time and can sign in any order.	When the order of signatures does not matter, such as collecting consent from multiple team members.

Adding authentication, like an email or SMS code, makes your e-signature requests more secure. It helps confirm that only the correct person can open and sign the document. This is very important for agreements that are high-value or contain sensitive information, as it adds an extra layer of protection.

Check for typos in the recipient's email address.
Confirm that your organization's email system allows emails from adobesign@adobesign.com, as it might be in their spam folder.

The Acrobat Sign API is a tool for developers that lets other software programs connect with Acrobat Sign. This means you can automate the process of sending documents for signatures directly from your own applications or systems. For example, a contract generated in your CRM system could automatically be sent for e-signature without manual steps, making your workflow faster and more efficient.

Collect Acceptance Signatures

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails