How do I make sure my e-signature requests are not blocked by spam filters?

Ask your email administrator to 'allowlist' adobesign@adobesign.com. This means their email system will always accept messages from Acrobat Sign. Also, make sure your sender profile name is not blank, as this can sometimes trigger spam filters.

What is the difference between 'SEQUENTIAL' and 'PARALLEL' signer routing in Acrobat Sign?

Routing Type Description When to Use. SEQUENTIAL Signers receive the document one after another in a specific order. For approvals where one person must sign before the next, like a manager then a director. PARALLEL All signers receive the document at the same time. When the order of signing does not matter, and everyone can sign independently.

If a recipient says they did not get the e-signature request, what should I check first?

First, check for any typos in the recipient's email address. Next, confirm that 'adobesign@adobesign.com' is not blocked by their spam filter. Also, make sure every attached document has a signature field for them to use.

Collect Signed Agreements in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Send the consultant scope agreements for signature to [consultant1=Mark the structural lead],…+

Send the consultant scope agreements for signature to [consultant1=Mark the structural lead], then to [consultant2=Nina the landscape lead], request their e-signatures, track the status, and save signed copies to the project [folder=agreements folder] so I can proceed with coordination.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before sending, prefill the consultant names, scope dates, and fee amounts, surface any blank…+

Before sending, prefill the consultant names, scope dates, and fee amounts, surface any blank fields that would make [consultant1=Mark] or [consultant2=Nina] hesitate, attach a one-line next-steps note, and set a [deadline=three-business-day] signing deadline with a reminder so coordination isn't delayed.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signature fieldA special box on a document where a person can type or draw their e-signature.ExampleClicking the signature field on the online form allows you to type your name.

Who does this

1 role

Architect

FAQ

about this task

Ask your email administrator to 'allowlist' adobesign@adobesign.com.
This means their email system will always accept messages from Acrobat Sign.
Also, make sure your sender profile name is not blank, as this can sometimes trigger spam filters.

Routing Type	Description	When to Use
SEQUENTIAL	Signers receive the document one after another in a specific order.	For approvals where one person must sign before the next, like a manager then a director.
PARALLEL	All signers receive the document at the same time.	When the order of signing does not matter, and everyone can sign independently.

Adding authentication, like an email or SMS code, makes sure only the correct person can sign the document. This is very important for high-value agreements because it adds an extra layer of security. It helps prove who signed the document and protects against fraud, making the agreement more trustworthy.

First, check for any typos in the recipient's email address.
Next, confirm that 'adobesign@adobesign.com' is not blocked by their spam filter.
Also, make sure every attached document has a signature field for them to use.

The Acrobat Sign API is a way for other computer programs to talk to Acrobat Sign and automate tasks. You can use it to create and send agreements for signature without manually using the Acrobat application. For example, your company's sales system could automatically send a contract for signature once a deal is closed. You define the agreement details and the files, and the API handles the sending and tracking.

Collect Signed Agreements

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails