How do I make sure my e-signature requests do not go to spam?

Check the recipient's email address for typos. Ask the recipient to check their spam or junk folder. Tell the recipient's IT department to 'allowlist' the email address 'adobesign@adobesign.com'. This makes sure emails from Acrobat Sign always get through.

What is the difference between sequential and parallel signing order in Acrobat Sign?

Signing Order Type Description When to Use. Sequential Signers complete the document one after another in a specific order you set (e.g., A then B then C). For documents needing approvals in a fixed hierarchy, like a manager then a director. Parallel All signers can sign the document at the same time, and there is no specific order. When the order of signatures does not matter, such as multiple people acknowledging a policy.

What should I do if a signer says 'it didn't work' after I sent a document for e-signature?

First, check if you placed a signature field on every document attached for that signer. This is the most common reason for failure. Next, confirm the recipient's email address is spelled correctly. Finally, advise them to check their spam folder and ask their IT team to allowlist 'adobesign@adobesign.com' if they still haven't received it.

Collect Signed Permits in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Send the county permit forms to County Permit Officer [officer=Daniel Ruiz] for signature,…+

Send the county permit forms to County Permit Officer [officer=Daniel Ruiz] for signature, include completed applicant fields and supporting soil test PDFs, and request return by end of day [deadline=Friday] so soil disturbance can start Monday.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before requesting [officer=Daniel Ruiz]'s signature, combine permit forms and soil test pages…+

Before requesting [officer=Daniel Ruiz]'s signature, combine permit forms and soil test pages into one PDF, add a checklist of required attachments on page one, and note any incomplete fields so the county isn't sent a package they'll reject.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Sequential signingSigners complete the document one after another in a specific order.ExampleThe employee signs the performance review first, then their manager, and finally HR.

Who does this

1 role

Habitat Restoration Worker

FAQ

about this task

Check the recipient's email address for typos.
Ask the recipient to check their spam or junk folder.
Tell the recipient's IT department to 'allowlist' the email address 'adobesign@adobesign.com'. This makes sure emails from Acrobat Sign always get through.

Signing Order Type	Description	When to Use
Sequential	Signers complete the document one after another in a specific order you set (e.g., A then B then C).	For documents needing approvals in a fixed hierarchy, like a manager then a director.
Parallel	All signers can sign the document at the same time, and there is no specific order.	When the order of signatures does not matter, such as multiple people acknowledging a policy.

Adding authentication, like an email or SMS code, for high-value agreements makes sure that only the correct person can sign the document. This adds an extra layer of security and helps prove the signer's identity. It protects important documents from unauthorized signatures and increases the legal strength of the e-signature, which is crucial for contracts or financial agreements.

First, check if you placed a signature field on every document attached for that signer. This is the most common reason for failure.
Next, confirm the recipient's email address is spelled correctly.
Finally, advise them to check their spam folder and ask their IT team to allowlist 'adobesign@adobesign.com' if they still haven't received it.

To automate sending agreements using the Acrobat Sign API, you would use the 'POST /api/rest/v6/agreements' endpoint. First, you need to define the 'AgreementInfo' which includes details about the agreement, and 'FileInfo' which specifies the document to be signed. The API will return an 'agreementId' that you can use for all future actions related to that agreement, such as tracking its status or retrieving signed copies. This allows for integration into custom workflows and systems.

Collect Signed Permits

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails