How do I make sure my e-signature request does not go to the recipient's spam folder?

Tell your IT team to 'allowlist' adobesign@adobesign.com. This means emails from this address will always go to the inbox. Ask recipients to check their spam folder if they don't see the email. Make sure your sender profile name is not blank, as this can also cause emails to be marked as spam.

What is the difference between sequential and parallel signing order for e-signatures?

Type Description When to Use. Sequential Signers receive the document one by one, in an order you choose. The next signer only gets it after the previous one signs. For approvals where one person must sign before another, like a manager's approval after an employee. Parallel All signers receive the document at the same time. They can sign in any order, or at the same time. When the order of signatures does not matter, and you want to get all signatures quickly.

What should I do if a recipient says they did not receive the e-signature request, even after checking spam?

First, double-check the recipient's email address for any typos. A small mistake can prevent delivery. Confirm with your IT department that adobesign@adobesign.com is on your organization's allowlist. Ask the recipient to add adobesign@adobesign.com to their safe senders list or contacts.

Corrected Settlement Signoff Needed in Adobe Acrobat — AI Prompts

AI prompts

1 way to ask · copy any one

CDecide — “help me choose”Escrow adjusted prorations late today and the officer sent a corrected settlement statement…+

Escrow adjusted prorations late today and the officer sent a corrected settlement statement that needs the seller’s signature. The seller trusts me but is traveling and hard to pin down. Tell me the best way to present the corrected statement so they understand the change and will sign, who I must copy (escrow officer, listing broker), and a short message that gets a clear yes or a single follow-up question.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Sequential signingSigners complete the document one after another in a specific order.ExampleThe employee signs the performance review first, then their manager, and finally HR.

Who does this

1 role

Real Estate Agent

FAQ

about this task

Tell your IT team to 'allowlist' adobesign@adobesign.com. This means emails from this address will always go to the inbox.
Ask recipients to check their spam folder if they don't see the email.
Make sure your sender profile name is not blank, as this can also cause emails to be marked as spam.

Type	Description	When to Use
Sequential	Signers receive the document one by one, in an order you choose. The next signer only gets it after the previous one signs.	For approvals where one person must sign before another, like a manager's approval after an employee.
Parallel	All signers receive the document at the same time. They can sign in any order, or at the same time.	When the order of signatures does not matter, and you want to get all signatures quickly.

Adding authentication, like an email or SMS code, makes your e-signature requests more secure. It helps confirm that the person signing is truly who they say they are. This is very important for agreements that have high value or contain sensitive information, as it adds an extra layer of protection against fraud.

First, double-check the recipient's email address for any typos. A small mistake can prevent delivery.
Confirm with your IT department that adobesign@adobesign.com is on your organization's allowlist.
Ask the recipient to add adobesign@adobesign.com to their safe senders list or contacts.

The Acrobat Sign API is a tool for computer programs to send and manage e-signature requests automatically. Instead of manually clicking through steps in the Acrobat app, developers can write code to send documents for signing. This is very useful for businesses that need to send many documents, like contracts or forms, and want to integrate e-signatures directly into their own systems or websites. It allows for advanced automation and tracking.

Corrected Settlement Signoff Needed

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails