How do I make sure my e-signature requests don't go to spam?

Ask your IT team to 'allowlist' adobesign@adobesign.com in your company's email system. Make sure your sender profile name is not blank, as this can sometimes trigger spam filters.

What is the difference between sequential and parallel signing order?

Signing Order Description Best For. Sequential Signers receive the document one after another, in a specific order. Hierarchical approvals, like manager then director. Parallel All signers receive the document at the same time and can sign in any order. Situations where the order doesn't matter, like multiple team members.

What should I do if a recipient says they didn't get the e-signature request?

First, check for typos in the recipient's email address in Acrobat. Ask the recipient to check their spam or junk folder. Confirm with your IT team if adobesign@adobesign.com is allowlisted in your organization's email system.

Deploy Prefilled Agreement in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Roll out a prefilled service agreement to the field team so techs only confirm job specifics on…+

Roll out a prefilled service agreement to the field team so techs only confirm job specifics on site; create the prefilled template and publish it to the service library for the crew.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Make the prefilled agreement frictionless—prefill stable fields (company details, standard…+

Make the prefilled agreement frictionless—prefill stable fields (company details, standard terms), leave job‑specific fields editable, add inline guidance for techs on completing site fields, and include a checklist reminding them to verify pricing and customer initials before sending.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signature fieldA special box on a document where a person can type or draw their e-signature.ExampleClicking the signature field on the online form allows you to type your name.

Who does this

1 role

Field Service Technician

FAQ

about this task

Ask your IT team to 'allowlist' adobesign@adobesign.com in your company's email system.
Make sure your sender profile name is not blank, as this can sometimes trigger spam filters.

Signing Order	Description	Best For
Sequential	Signers receive the document one after another, in a specific order.	Hierarchical approvals, like manager then director.
Parallel	All signers receive the document at the same time and can sign in any order.	Situations where the order doesn't matter, like multiple team members.

Adding authentication, like an email or SMS code, makes sure only the correct person can sign the document. This adds an extra layer of security for important agreements, protecting against fraud and ensuring the signature is valid and trustworthy.

First, check for typos in the recipient's email address in Acrobat.
Ask the recipient to check their spam or junk folder.
Confirm with your IT team if adobesign@adobesign.com is allowlisted in your organization's email system.

The Acrobat Sign API is a way for computer programs to send and manage e-signature requests automatically. It lets developers integrate e-signature functions directly into other business applications. This means you can send agreements, track their status, and get signed documents without manually using the Acrobat application, saving time and reducing human error.

Deploy Prefilled Agreement

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails