How do I make sure my e-signature request does not go to spam?

Ask your IT team to add 'adobesign@adobesign.com' to your company's safe sender list (allowlist). Make sure your sender profile name is not blank, as this can also cause emails to be marked as spam.

What is the difference between SEQUENTIAL and PARALLEL signer routing in Adobe Acrobat Sign?

Routing Type When to Use How it Works. SEQUENTIAL For approvals where one person must sign before the next. Signers receive the document one by one, in the order you set. PARALLEL When the order of signatures does not matter. All signers receive the document at the same time.

Can I add extra security to high-value agreements when requesting e-signatures?

Yes, you can add extra authentication for signers. Choose to require signers to enter an email code or an SMS (text message) code to open and sign the document. This adds an important layer of security.

Design Approval Workflow in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Develop an approval workflow with IT that enforces who can sign high-risk supplier agreements:…+

Develop an approval workflow with IT that enforces who can sign high-risk supplier agreements: create a workflow requiring [legal review] and [CFO approval] before delegation to a named signer, and document approver roles and thresholds by [supplier risk tier] supplier risk tier.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before finalizing the approval workflow, reduce accidental overrides and delay: define clear…+

Before finalizing the approval workflow, reduce accidental overrides and delay: define clear risk tiers, require Legal review and CFO approval for high-risk suppliers, implement routing that won't bypass approvers, add automatic notifications and an audit log of approver decisions, and include an exception request process so signers can't sidestep controls.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your document in Adobe Acrobat Pro.
2
Select Tools from the top menu.
3
Click Request E-signatures.
4
In the E-Sign tool menu, select Request E-signatures again if prompted.
5
Under Add Recipients, enter the email addresses of all signers in the order you want them to sign.
CautionRecipients will be notified and able to sign only in the order listed.
6
Ensure the Set signing order toggle is enabled (ON).
NoteIf this toggle is off, all recipients can sign in any order (parallel signing).
7
Click and drag recipients to rearrange their order if needed.
8
Click Next to continue setting up fields and sending the document.
9
Assign signature fields to each recipient as required.
10
Click Send to start the signing process in the specified order.
11
Best practiceIf you need multiple people to sign at the same step (e.g., a group), use 'recipient groups'—this allows any one member of the group to sign at their turn. (Adobe Sign user guide)

In the appWith the API

Acrobat Pro desktop app

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

WorkflowA series of steps followed to complete a task, often using different apps.ExampleThe workflow for approving an expense report involves submitting it, then manager review, then finance processing.

The real tasks

the one, listed here

Develop an approval workflow with IT that enforces who can sign high-risk supplier agreements.

FAQ

about this task

Ask your IT team to add 'adobesign@adobesign.com' to your company's safe sender list (allowlist).
Make sure your sender profile name is not blank, as this can also cause emails to be marked as spam.

Routing Type	When to Use	How it Works
SEQUENTIAL	For approvals where one person must sign before the next.	Signers receive the document one by one, in the order you set.
PARALLEL	When the order of signatures does not matter.	All signers receive the document at the same time.

It is very important because if a document is missing a signature field, the recipient cannot sign it. This is the main reason why e-signature requests fail. Always check all documents carefully before you send them out to avoid delays.

Yes, you can add extra authentication for signers.
Choose to require signers to enter an email code or an SMS (text message) code to open and sign the document. This adds an important layer of security.

The Acrobat Sign API is a tool for developers to connect other systems with Acrobat Sign. It allows you to automate the process of sending documents for e-signature and tracking their status. This means you can build custom approval workflows into your own applications, like automatically sending contracts for signature when a deal closes, without manual steps in Acrobat.

Design Approval Workflow

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails