How do I make sure my e-signature request gets to the right person and is not marked as spam?

Double-check the recipient's email address for typos before sending. Ask your email administrator to add 'adobesign@adobesign.com' to your organization's allowlist. This tells your email system that messages from Adobe Sign are safe and should not go to spam folders.

What is the difference between 'sequential' and 'parallel' signing order for e-signatures?

Signing Order How it works When to use it. Sequential Signers get the document one after another, in a specific order (A then B then C). Good for approvals where one person must sign before the next, like a chain of command. Parallel All signers get the document at the same time and can sign in any order. Good when the order of signatures does not matter, and you want to get all signatures quickly.

If I attach multiple documents for e-signature, what common mistake should I avoid?

The most common mistake is forgetting to add signature fields to every attached document. Always confirm that each document needing a signature has the correct fields placed for each signer before you send the request.

Document Approval for Spend in Adobe Acrobat — AI Prompts

AI prompts

1 way to ask · copy any one

AExecute — “help me do it”Request the board chair’s signed approval on the attached quarterly [budget] from [chair=Chair…+

Request the board chair’s signed approval on the attached quarterly [budget] from [chair=Chair Robert Mills] by [deadline=Friday] so planned spending can proceed; send the [budget] for signature, include the board cover [memo], and track receipt.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

AllowlistTelling your email system to always accept emails from a certain address.ExampleAdding your client's email to your allowlist ensures their messages never go to spam.

Who does this

1 role

Finance Manager

FAQ

about this task

Double-check the recipient's email address for typos before sending.
Ask your email administrator to add 'adobesign@adobesign.com' to your organization's allowlist. This tells your email system that messages from Adobe Sign are safe and should not go to spam folders.

Signing Order	How it works	When to use it
Sequential	Signers get the document one after another, in a specific order (A then B then C).	Good for approvals where one person must sign before the next, like a chain of command.
Parallel	All signers get the document at the same time and can sign in any order.	Good when the order of signatures does not matter, and you want to get all signatures quickly.

Adding authentication for high-value e-signature agreements makes them more secure. It ensures that only the correct person can sign by requiring them to enter a code sent to their email or phone. This extra step helps prove who signed the document, which is very important for legal or financial documents.

The most common mistake is forgetting to add signature fields to every attached document.
Always confirm that each document needing a signature has the correct fields placed for each signer before you send the request.

The Acrobat Sign API is a tool for developers to connect other software systems with Adobe Sign. It allows you to automate tasks like sending documents for e-signature directly from your own applications, without manually using the Acrobat interface. For example, you could set up your HR system to automatically send new hire paperwork for signature once an offer is accepted, making the process much faster and reducing manual work.

Document Approval for Spend

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails