How do I make sure each person gets the document to approve and sign in the right order using Request E-signature?

When entering signers, choose SEQUENTIAL routing. List the signers in the order you want them to sign. Check the order before sending to make sure it matches your approval process.

What is the difference between SEQUENTIAL and PARALLEL routing in Request E-signature, and when should I use each?

Routing Type How It Works When To Use. SEQUENTIAL Each signer gets the document after the previous person signs. Use for approvals that must go step by step, like manager then director. PARALLEL All signers get the document at the same time. Use when order does not matter, like three team members signing together.

Why do some e-signature requests not reach the recipient when using Request E-signature?

The recipient's email was typed wrong. A signature field was missing for one of the documents. The email from adobesign@adobesign.com was blocked or sent to spam by the recipient's email system. The sender's profile name was left blank, causing some email systems to reject the message.

If my document has more than one file attached, what should I check before sending for approval with Request E-signature?

Make sure every file that needs a signature has a signature field added for each signer. Double-check the order of the files and the signers. Review all attached files to confirm nothing is missing or blank.

Why is it important to allowlist adobesign@adobesign.com when using Request E-signature for approvals?

Allowlisting adobesign@adobesign.com in your organization's email system helps make sure that e-signature requests are delivered to recipients and do not go to their spam or junk folders. This is important because if the request email is blocked or lost, the signer will not receive the document to review or approve, which can delay your workflow.

Request E-Signatures Through the API in Adobe Acrobat — AI Prompts

AI prompts

3 ways to ask · copy any one

AExecute — “help me do it”Help me send a document for e-signature using the API...…+

Help me send [document name or type] to [person or group] for e-signature using the Adobe Acrobat Sign API.

when the reply comes backWant to track who has signed? Ask how to get signature status updates.

BImprove — “do it better”How can I make my e-signature request clearer and easier...…+

How can I make my e-signature request for [document or purpose] clearer and easier for [recipient] using the API?

when the reply comes backNeed to send reminders? Ask how to automate follow-up emails.

CDecide — “help me choose”Should I use the API or send manually for e-signature...…+

Should I use the Adobe Acrobat Sign API or send documents manually for e-signature if I need to collect signatures from [number] people?

when the reply comes backCurious about security? Ask how e-signatures are kept safe.

How to do it

the tool · the steps · what to avoid

1
Sign in to your Adobe Acrobat Sign developer or paid account at https://secure.na1.echosign.com/public/login.
NoteAPI access requires a paid or developer trial account.
2
Navigate to Account > Adobe Sign API to generate your API Application credentials (Client ID and Secret).
3
Configure your Redirect URI and Scopes (e.g., agreement_send:account) for OAuth 2.0 authentication in the API Application settings.
4
Implement the OAuth 2.0 authorization code flow in your integration to obtain an access_token.
Best practiceIf you encounter authentication errors, ensure your redirect URI matches exactly and your scopes are sufficient for the workflow.
5
Prepare your document as a PDF file and upload it using the POST /transientDocuments endpoint with your access_token.
NoteThe response will include a transientDocumentId for use in the next step.
6
Create an agreement JSON payload specifying fileInfos (with transientDocumentId), participantSetsInfo (signers), and signatureType (e.g., ESIGN) as per the API documentation.
7
Send the agreement for signature using POST /agreements with your payload and access_token.
NoteThe response will include an agreementId you can use to track status.
8
Optionally, set up a webhook for agreement events by calling POST /webhooks and specifying the scope (e.g., AGREEMENT) and events (e.g., AGREEMENT_SIGNED).
Best practiceWebhooks allow your application to react in real time to signing events, improving workflow automation.

In the appWith the API

Acrobat Sign Web Admin Console

REST API (v6) endpoints: /transientDocuments, /agreements, /webhooks

The real tasks

all 3, listed here

Send a new agreement using a custom send workflow

We agreed terms in principle but I don't know the best approval order before sending to the client.

Prepare a one‑page budget change summary and route it to the project sponsor for an approval decision.

FAQ

about this task

When you use the Adobe Acrobat Sign API, you can send documents online for people to sign without printing anything. The API lets you tell the system who needs to sign, what document to send, and where to send it. The signer gets an email and can sign from their phone or computer.

Using the API is faster and can handle many documents at once, making it good for businesses or groups. Sending by email is fine for just a few documents, but the API saves time and reduces mistakes when you have a lot of people to reach.

Companies use e-signatures because they are faster, safer, and save paper. People can sign from anywhere, and the signed documents are stored online, making it easy to find them later.

Yes, you can use the Adobe Acrobat Sign API to send school forms, like permission slips or report cards, to parents or students for signing online. This helps schools collect signatures quickly and keep records organized.

If someone does not sign, you can send them a reminder using the API or check the status to see if they opened the document. Sometimes, people just need a nudge or a new link to complete the process.

Request E-Signatures Through the API

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails