How do I make sure my e-signature request doesn't go to someone's spam folder?

Ask recipients to add adobesign@adobesign.com to their safe sender list. Check your own email settings to ensure outbound e-signature emails are not flagged. Make sure your sender profile name is not blank, as this can sometimes trigger spam filters.

What is the difference between sequential and parallel signer routing for e-signatures?

Routing Type How it Works Best For. Sequential Signers receive the document one after another, in a specific order (A then B then C). Approvals that need a strict hierarchy, like management sign-offs. Parallel All signers receive the document at the same time and can sign in any order. Situations where the order of signatures does not matter, like team feedback.

If I need extra security for a high-value agreement, how can I add authentication to an e-signature request?

When setting up your e-signature request, look for options to add authentication. You can choose to require signers to verify their identity using an email code. For even stronger security, you can set up SMS (text message) code authentication.

Request Tooling Sign-Off in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Request signature approval on the final tooling sign-off: send the tooling sign-off PDF to…+

Request signature approval on the final tooling sign-off: send the tooling sign-off PDF to [approver=Carla] in manufacturing and then to [approver=Nolan] in procurement for signature, capture the audit trail, and set a [deadline=one-week] deadline.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before sending the tooling sign-off for signatures, confirm the sign sequence (Carla then…+

Before sending the tooling sign-off for signatures, confirm the sign sequence (Carla then Nolan), prefill the approval date and part numbers, attach the tooling cost summary, and add a short instruction to each signer about what to check to reduce questions and rework during sign-off.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signer routingThe order in which people receive and sign a document, either one by one or all at once.ExampleThe Signer routing sent the contract to the manager first, then to legal, and finally to the CEO.

Who does this

1 role

Industrial Designer

FAQ

about this task

Ask recipients to add adobesign@adobesign.com to their safe sender list.
Check your own email settings to ensure outbound e-signature emails are not flagged.
Make sure your sender profile name is not blank, as this can sometimes trigger spam filters.

Routing Type	How it Works	Best For
Sequential	Signers receive the document one after another, in a specific order (A then B then C).	Approvals that need a strict hierarchy, like management sign-offs.
Parallel	All signers receive the document at the same time and can sign in any order.	Situations where the order of signatures does not matter, like team feedback.

It is very important to confirm all attached documents have signature fields because this is the number one reason e-signature requests fail. If a recipient gets a document that needs a signature but has no field, they cannot sign it. This stops the whole process and causes delays, making you resend the request.

When setting up your e-signature request, look for options to add authentication.
You can choose to require signers to verify their identity using an email code.
For even stronger security, you can set up SMS (text message) code authentication.

The Acrobat Sign API is a tool for developers to connect other software with Acrobat Sign. It lets you automate tasks like sending documents for e-signature directly from your own applications. This means you can create agreements, manage them, and track their status without manually using the Acrobat Sign interface, saving time and making your workflows more efficient. You define the agreement details and file information through the API.

Request Tooling Sign-Off

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails