How do I make sure my e-signature request does not go into the recipient's spam folder?

Ask the recipient to add adobesign@adobesign.com to their safe sender list. Confirm the recipient's email address is typed correctly. Avoid leaving your sender profile name blank, as this can also trigger spam filters.

What is the difference between SEQUENTIAL and PARALLEL signer routing for e-signature requests?

Routing Type When to Use Order. SEQUENTIAL For approvals where one person must sign before the next. Signer A signs, then Signer B, then Signer C. PARALLEL When the order of signatures does not matter. All signers receive the request at the same time and can sign in any order.

If I need to send a high-value agreement for e-signature, how can I add more security?

Add an extra layer of authentication for signers. You can choose to require signers to enter an email code. You can also require signers to enter an SMS (text message) code.

◆ Acrobat · sign

Require Senior Sign-Off

Route contracts that need senior approval: identify incoming contracts over $250K, send them for signatures to Legal t…

2ready prompts

1real task

1role

See the prompt↓More sign workflows

When to use it

real situations

A manager needs to approve an employee's leave request.
Two companies need to sign a new business contract.
A student needs a professor's signature on a university form.

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Route contracts that need senior approval: identify incoming contracts over $250K, send them…+

Route contracts that need senior approval: identify incoming contracts over $250K, send them for signatures to Legal then Finance then the CEO with a tracked audit trail, and notify the contract owner when routing is complete.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before routing high-value contracts, reduce review loops: flag clauses that trigger senior…+

Before routing high-value contracts, reduce review loops: flag clauses that trigger senior approval (over $250K, change in term, indemnity), attach a one-line risk note for Legal and Finance, build the signer order Legal→Finance→CEO, and include a prefilled metadata sheet so reviewers see the deal value immediately.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signer routingThe order in which people receive and sign a document, either one by one or all at once.ExampleThe Signer routing sent the contract to the manager first, then to legal, and finally to the CEO.

Who does this

1 role

Executive Assistant

FAQ

about this task

Ask the recipient to add adobesign@adobesign.com to their safe sender list.
Confirm the recipient's email address is typed correctly.
Avoid leaving your sender profile name blank, as this can also trigger spam filters.

Routing Type	When to Use	Order
SEQUENTIAL	For approvals where one person must sign before the next.	Signer A signs, then Signer B, then Signer C.
PARALLEL	When the order of signatures does not matter.	All signers receive the request at the same time and can sign in any order.

It is very important because if a document is missing a signature field, the recipient cannot complete their part. This is the main reason why people report that the e-signature request 'didn't work'. Always double-check all documents before you send them.

Add an extra layer of authentication for signers.
You can choose to require signers to enter an email code.
You can also require signers to enter an SMS (text message) code.

The Acrobat Sign API is a tool for computer programs to send and manage e-signature requests automatically. It lets you integrate e-signing into your own systems. For example, you can use it to send many agreements at once or connect it with your business software. It helps automate the entire signing process without manual steps.

Require Senior Sign-Off

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails