How do I make sure my Adobe Acrobat Sign request is not marked as spam?

Ask your email administrator to add 'adobesign@adobesign.com' to your organization's allowed sender list. Make sure your sender profile name in Acrobat is not blank, as this can sometimes trigger spam filters.

What is the difference between sequential and parallel signing order in Adobe Acrobat Sign?

Type Description When to use. Sequential Signers receive the document one by one, in an order you set. The next signer only gets it after the previous one signs. For approvals where one person must sign before the next, like a manager then a director. Parallel All signers receive the document at the same time. They can sign in any order. When the order of signatures does not matter, like getting signatures from multiple team members.

What should I do if a signer says they never received the Adobe Acrobat Sign request?

First, check for any typos in the recipient's email address you entered. Next, ask the recipient to check their spam or junk mail folder. Confirm with your IT team that 'adobesign@adobesign.com' is allowed through your organization's email filters.

Send For Signatures in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Prepare and send a bulk set of contractor agreements for signature to lock subcontractor scopes…+

Prepare and send a bulk set of contractor agreements for signature to lock subcontractor scopes before mobilization—create the CSV roster, attach the agreement PDF, and send bulk signature requests to the [count=12] subcontractors with a one‑week turnaround.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before sending the bulk agreements, reduce signature errors—verify each subcontractor's legal…+

Before sending the bulk agreements, reduce signature errors—verify each subcontractor's legal name and email in the CSV, add a summary page to the agreement showing scope and price for that subcontractor, set automated reminders, and flag any missing insurance certificates to avoid mobilization delays.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Sequential signingSigners complete the document one after another in a specific order.ExampleThe employee signs the performance review first, then their manager, and finally HR.

Who does this

1 role

Landscape Architect

FAQ

about this task

Ask your email administrator to add 'adobesign@adobesign.com' to your organization's allowed sender list.
Make sure your sender profile name in Acrobat is not blank, as this can sometimes trigger spam filters.

Type	Description	When to use
Sequential	Signers receive the document one by one, in an order you set. The next signer only gets it after the previous one signs.	For approvals where one person must sign before the next, like a manager then a director.
Parallel	All signers receive the document at the same time. They can sign in any order.	When the order of signatures does not matter, like getting signatures from multiple team members.

Adding authentication, like an email or SMS code, makes sure only the correct person can sign the document. This is very important for agreements that are high-value or contain sensitive information. It adds an extra layer of security and helps prove who signed the document.

First, check for any typos in the recipient's email address you entered.
Next, ask the recipient to check their spam or junk mail folder.
Confirm with your IT team that 'adobesign@adobesign.com' is allowed through your organization's email filters.

The Adobe Acrobat Sign API is a tool for developers. It lets computer programs send documents for e-signatures automatically, without a person having to click buttons in the Acrobat app. You can use it to integrate e-signing into your own business systems, like automatically sending contracts when a new customer signs up. This saves time and makes workflows more efficient.

Send For Signatures

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails