How can I make sure my e-signature requests do not go into spam folders?

Ask your email administrator to add 'adobesign@adobesign.com' to the allowed sender list. Make sure your sender profile name is not blank, as this can also cause emails to be marked as spam.

What is the difference between sequential and parallel signing order for agreements?

Signing Order Description Best Use. Sequential Signers receive the document one after another, in a specific order. For approvals where one person must sign before the next. Parallel All signers receive the document at the same time. When the order of signatures does not matter.

If I am sending a very important agreement, how can I add more security to the signing process?

You can add an extra step where the signer needs to enter a code sent to their email. For even higher security, you can require a code sent to their mobile phone via SMS.

◆ Acrobat · sign

Track Agreement Signatures

The developer agreement needs signatures from the [role=city attorney], [role=transportation director], and [role=coun…

1ready prompt

1real task

1role

See the prompt↓More sign workflows

AI prompts

1 way to ask · copy any one

CDecide — “help me choose”The developer agreement needs signatures from the [role=city attorney], [role=transportation…+

The developer agreement needs signatures from the [role=city attorney], [role=transportation director], and [role=county assessor]. I need a clean routing plan that keeps the schedule visible and prevents rollback edits. Tell me the optimal signature order, what to lock against further edits, and provide the short tracking table I should circulate that shows who has signed, who is next, and the expected date for completion.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open Adobe Acrobat and sign in to your account.
2
Select Home from the left navigation pane.
3
Under Agreements, click Adobe Acrobat Sign.
4
Locate the agreement you want to track in the list of documents.
5
Select the checkbox next to the agreement you want to monitor.
6
View the right pane for real-time status updates, including which recipients have signed and which are pending.
NoteYou can also see a complete history of actions taken on the agreement.
Best practiceIf you frequently send agreements to multiple recipients, use the status column to quickly scan which documents are awaiting signatures versus completed. This is especially helpful for high-volume workflows.

In the appWith the API

Yes

Glossary

words on this page

e-signatureAn e-signature is a digital way to sign documents online, just like signing with a pen.

recipientA recipient is a person who gets the document and needs to sign or acknowledge it.

signature fieldA signature field is a special box on a document where a person places their electronic signature.

The real tasks

the one, listed here

A negotiated developer agreement is finalized but I must track signatures and not miss anyone

FAQ

about this task

Ask your email administrator to add 'adobesign@adobesign.com' to the allowed sender list.
Make sure your sender profile name is not blank, as this can also cause emails to be marked as spam.

Signing Order	Description	Best Use
Sequential	Signers receive the document one after another, in a specific order.	For approvals where one person must sign before the next.
Parallel	All signers receive the document at the same time.	When the order of signatures does not matter.

It is important because if a document is missing a signature field, the recipient cannot sign it. This is the main reason why e-signature requests sometimes fail, causing delays and extra work to resend.

You can add an extra step where the signer needs to enter a code sent to their email.
For even higher security, you can require a code sent to their mobile phone via SMS.

The Acrobat Sign API is a way for other computer programs to talk to Acrobat Sign. It lets you automatically send documents for e-signature and track their progress without needing to open the Acrobat program. You can use it to get updates on agreements, see who has signed, and manage many documents at once, making your work faster and more efficient.

Track Agreement Signatures

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails