How do I make sure my e-signature request is not marked as spam?

Ask your email administrator to add 'adobesign@adobesign.com' to your organization's allowed sender list. Make sure your sender profile name is not blank, as this can also cause emails to be rejected.

What is the difference between sequential and parallel routing for e-signatures?

Routing Type Description Best For. Sequential Signers receive the document one after another in a specific order. Hierarchical approvals where one person must sign before the next. Parallel All signers receive the document at the same time. Situations where the order of signatures does not matter.

Can I add extra security to my e-signature requests for important agreements?

Yes, you can add authentication methods. Choose to require signers to enter an email code. You can also require an SMS code sent to their phone for higher security.

Track Approval Status in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Route the compiled proof [file=AlbumBooklet_Proof_2026-07-15.pdf] to stakeholders…+

Route the compiled proof [file=AlbumBooklet_Proof_2026-07-15.pdf] to stakeholders [approver=Hannah Lee], Legal ([approver=Marta Ruiz]), and Marketing ([approver=Samir Patel]) for approval, request responses within [days=3] business days, and track their feedback.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before routing the proof to [approver=Hannah Lee], [approver=Marta Ruiz], and [approver=Samir…+

Before routing the proof to [approver=Hannah Lee], [approver=Marta Ruiz], and [approver=Samir Patel], add a one-page executive summary highlighting changes since the last approval, call out items Legal must confirm, and set staged review deadlines for each stakeholder to prevent a single bottleneck; include a tracked feedback log to capture responses.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open Adobe Acrobat and sign in to your account.
2
Select Home from the left navigation pane.
3
Under Agreements, click Adobe Acrobat Sign.
4
Locate the agreement you want to track in the list of documents.
5
Select the checkbox next to the agreement you want to monitor.
6
View the right pane for real-time status updates, including which recipients have signed and which are pending.
NoteYou can also see a complete history of actions taken on the agreement.
Best practiceIf you frequently send agreements to multiple recipients, use the status column to quickly scan which documents are awaiting signatures versus completed. This is especially helpful for high-volume workflows.

In the appWith the API

Yes

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signature fieldA special box on a document where a person can type or draw their e-signature.ExampleClicking the signature field on the online form allows you to type your name.

Who does this

1 role

Music Publisher

FAQ

about this task

Ask your email administrator to add 'adobesign@adobesign.com' to your organization's allowed sender list.
Make sure your sender profile name is not blank, as this can also cause emails to be rejected.

Routing Type	Description	Best For
Sequential	Signers receive the document one after another in a specific order.	Hierarchical approvals where one person must sign before the next.
Parallel	All signers receive the document at the same time.	Situations where the order of signatures does not matter.

It is very important to check that every attached document has a signature field because this is the most common reason why e-signature requests fail. If a document is missing a field, the recipient cannot sign it, and the request will not be completed successfully. Always double-check before you send.

Yes, you can add authentication methods.
Choose to require signers to enter an email code.
You can also require an SMS code sent to their phone for higher security.

The Acrobat Sign API is a tool for developers that allows other software programs to connect with Acrobat Sign. It can help by automating the process of sending documents for e-signature, managing agreements, and tracking their status. This means businesses can integrate e-signature capabilities directly into their own applications or workflows, making the process faster and more efficient without manual steps.

Track Approval Status

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails