How do I make sure my signature request is delivered and not lost?

Double-check the recipient's email address for any typos. Tell the recipient to check their spam or junk folder. Ask your IT team to 'allowlist' adobesign@adobesign.com so emails always arrive. Make sure your sender profile name is not blank, as this can look like spam.

What is the difference between 'SEQUENTIAL' and 'PARALLEL' signing order?

Signing Order Description Best For. SEQUENTIAL Signers receive the document one after another, in a specific order (A then B then C). Approvals where one person must sign before the next, like a manager then a director. PARALLEL All signers receive the document at the same time and can sign independently. Situations where the order does not matter, like multiple team members signing off.

What should I do if a signer says they did not get a signature field on one of the attached documents?

This often happens if you forgot to add a signature field to every attached document. Before sending, always confirm that each document meant for signing has its own signature field. If you already sent it, you might need to cancel the current request and resend it after adding the missing field(s).

Urgent Landowner Sign-Off in Adobe Acrobat — AI Prompts

AI prompts

1 way to ask · copy any one

CDecide — “help me choose”The crew is staged and the permit window opens tomorrow, but I haven't received the…+

The crew is staged and the permit window opens tomorrow, but I haven't received the [landowner]'s approval of the invasive species removal schedule. I don't want to overstep or sound pushy, but I also can't delay the crews. Review the recent messages and the approval history, tell me whether this looks like simple delay, a question I haven't answered, or genuine objection, and give me a one-paragraph message I can send now that prompts a yes/no confirmation and explains the consequences if we miss tomorrow's window.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signature fieldA special box on a document where a person can type or draw their e-signature.ExampleClicking the signature field on the online form allows you to type your name.

Who does this

1 role

Habitat Restoration Worker

FAQ

about this task

Double-check the recipient's email address for any typos.
Tell the recipient to check their spam or junk folder.
Ask your IT team to 'allowlist' adobesign@adobesign.com so emails always arrive.
Make sure your sender profile name is not blank, as this can look like spam.

Signing Order	Description	Best For
SEQUENTIAL	Signers receive the document one after another, in a specific order (A then B then C).	Approvals where one person must sign before the next, like a manager then a director.
PARALLEL	All signers receive the document at the same time and can sign independently.	Situations where the order does not matter, like multiple team members signing off.

Adding authentication, like an SMS code to a phone, makes sure only the correct person can sign the document. This is very important for agreements that are valuable or sensitive. It adds an extra layer of security, proving the signer's identity and making the e-signature more legally strong. This helps protect both parties in the agreement.

This often happens if you forgot to add a signature field to every attached document.
Before sending, always confirm that each document meant for signing has its own signature field.
If you already sent it, you might need to cancel the current request and resend it after adding the missing field(s).

The Acrobat Sign API is a tool for computer programs to send and manage e-signature agreements automatically. Instead of manually clicking in the Acrobat app, your own software can use the API to create agreements, send them to signers, and track their status. This is very useful for businesses that send many agreements, as it saves time and reduces manual work. You define the agreement details and files, and the API handles the sending process, returning an agreement ID for tracking.

Urgent Landowner Sign-Off

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails