How do I make sure my e-signature requests are delivered successfully?

Always double-check recipient email addresses for typos. Confirm every attached document has a signature field for each signer. Ask your IT administrator to add adobesign@adobesign.com to your email system's allowlist to prevent spam filtering.

What is the difference between sequential and parallel signing order for multi-head approvals?

Signing Order Type How it Works Best For. Sequential Signers receive the document one by one, in a specific order. The next person only gets it after the previous one signs. Hierarchical approvals where one person must approve before the next, like a manager then a director. Parallel All signers receive the document at the same time. They can sign in any order. Approvals where the order does not matter, such as multiple team members reviewing a document simultaneously.

If my recipients say they did not get the e-signature request, what should I check first?

Verify the recipient's email address for any typos. Even a small mistake will prevent delivery. Confirm that your organization's email system has allowlisted adobesign@adobesign.com. Spam filters often block these emails. Check if you included signature fields for all recipients on all attached documents. Missing fields can sometimes cause delivery issues or confusion.

Urgent Multi-Head Approvals in Adobe Acrobat — AI Prompts

AI prompts

1 way to ask · copy any one

CDecide — “help me choose”I’ve finalized the promotion plan and I need to circulate it to the department heads and…+

I’ve finalized the promotion plan and I need to circulate it to the department heads and collect sign-off before launch. Tell me how to sequence the circulation so approvers don’t block each other, what supporting doc each head will want, and one escalation line I can use if someone stalls without causing offense.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Select E-Sign from the left pane.
3
Click Request e-signatures.
4
Select Recipients field.
5
Enter the first recipient’s email address.
6
Select the plus (+) icon next to the recipient field.
7
Choose Add recipient.
8
Enter the next recipient’s email address.
9
Repeat steps 6–8 for each additional recipient.
10
Optionally, select Add yourself if you need to sign the document.
11
Optionally, select Add CC to include someone who will receive a copy but not sign.
12
Click Next to proceed to assigning fields and sending.

In the appWith the API

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Sequential signingSigners complete the document one after another in a specific order.ExampleThe employee signs the performance review first, then their manager, and finally HR.

Who does this

1 role

Team Lead

FAQ

about this task

Always double-check recipient email addresses for typos.
Confirm every attached document has a signature field for each signer.
Ask your IT administrator to add adobesign@adobesign.com to your email system's allowlist to prevent spam filtering.

Signing Order Type	How it Works	Best For
Sequential	Signers receive the document one by one, in a specific order. The next person only gets it after the previous one signs.	Hierarchical approvals where one person must approve before the next, like a manager then a director.
Parallel	All signers receive the document at the same time. They can sign in any order.	Approvals where the order does not matter, such as multiple team members reviewing a document simultaneously.

Adding authentication, like an email or SMS code, makes your e-signature agreements more secure. It confirms that the person signing is truly who they say they are. This is especially important for high-value agreements or sensitive documents, as it adds an extra layer of proof and legal validity.

Verify the recipient's email address for any typos. Even a small mistake will prevent delivery.
Confirm that your organization's email system has allowlisted adobesign@adobesign.com. Spam filters often block these emails.
Check if you included signature fields for all recipients on all attached documents. Missing fields can sometimes cause delivery issues or confusion.

The Acrobat Sign API is a tool for developers to integrate e-signature functions directly into other business systems or applications. For multi-head approvals, it means you can automate the entire process. Instead of manually sending documents, your existing software can automatically generate, send, and track agreements for signatures from multiple people, saving time and reducing errors.

Urgent Multi-Head Approvals

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails