How do I make sure my e-signature request emails do not go to spam?

Ask your email administrator to add adobesign@adobesign.com to your organization's allowed sender list. Make sure your sender profile name is not blank, as this can also cause emails to be marked as spam.

What is the difference between sequential and parallel signing order for e-signatures?

Signing Order Type Description Best Use Case. Sequential Signers receive the document one after another, in a specific order (e.g., A then B then C). For approvals where each person must review and sign before the next, like a chain of command. Parallel All signers receive the document at the same time and can sign in any order. When the order of signatures does not matter, and you want to get all signatures quickly, like a group consent.

What should I do if a recipient says they did not receive my e-signature request?

First, check for typos in the recipient's email address in your request settings. A small mistake can prevent delivery. Confirm that your organization has allowed adobesign@adobesign.com in its email system, as requests can be blocked by spam filters. Also, ensure your sender profile name is not blank, which can sometimes cause emails to be rejected by recipient mailboxes.

Urgent Spec Approval Needed in Adobe Acrobat — AI Prompts

AI prompts

1 way to ask · copy any one

CDecide — “help me choose”I circulated a draft specification this morning and the coordination meeting is tomorrow. The…+

I circulated a draft specification this morning and the coordination meeting is tomorrow. The client and two consultants must sign off or the meeting runs off the rails. I am new to formal signoff workflows and fear becoming pushy. Look at the recent thread and tell me whether this looks like passive neglect or genuine concern, recommend the next short message to each party to get explicit approval, and indicate what I will do if one responder refuses or delays. [ladder=L4]

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signature fieldA special box on a document where a person can type or draw their e-signature.ExampleClicking the signature field on the online form allows you to type your name.

Who does this

1 role

Architectural Project Manager

FAQ

about this task

Ask your email administrator to add adobesign@adobesign.com to your organization's allowed sender list.
Make sure your sender profile name is not blank, as this can also cause emails to be marked as spam.

Signing Order Type	Description	Best Use Case
Sequential	Signers receive the document one after another, in a specific order (e.g., A then B then C).	For approvals where each person must review and sign before the next, like a chain of command.
Parallel	All signers receive the document at the same time and can sign in any order.	When the order of signatures does not matter, and you want to get all signatures quickly, like a group consent.

Adding authentication, like an email or SMS code, makes your e-signature requests more secure. It helps confirm that only the correct person can open and sign the document. This is especially important for agreements that are very valuable or contain sensitive information, as it adds an extra layer of protection against fraud.

First, check for typos in the recipient's email address in your request settings. A small mistake can prevent delivery.
Confirm that your organization has allowed adobesign@adobesign.com in its email system, as requests can be blocked by spam filters.
Also, ensure your sender profile name is not blank, which can sometimes cause emails to be rejected by recipient mailboxes.

The Acrobat Sign API is a tool for developers that lets computer programs send documents for e-signature automatically. Instead of manually clicking through the steps in the Acrobat application, you can write code to create and manage agreements. This is useful for businesses that need to send many documents for signature every day, as it can be integrated into their existing systems to save time and reduce manual work. It allows for advanced automation and custom workflows.

Urgent Spec Approval Needed

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails