The four heights
The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.
Execute — do the immediate task
+I have the client contact tracker and appointment calendar for next week’s coordination calls. Send…
Execute — do the immediate task
+I have the client contact tracker and appointment calendar for next week’s coordination calls. Send the attached renewal proposal to Priya in procurement and the finance director for e-signature, signers in that order, with a Friday deadline -- check it's complete first.
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Improve — make it easier to accept
+Before I send the coordination packet to the client, make it easy for them to approve—surface next…
Improve — make it easier to accept
+Before I send the coordination packet to the client, make it easy for them to approve—surface next steps and who is accountable up top, make the meeting dates and required decisions findable, and flag any items that would make a client hesitate, like budget changes or dependencies on third parties.
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Decide — diagnose the stuck moment
+I told Omar the permit was his responsibility and scheduled our start date; he has gone quiet and…
Decide — diagnose the stuck moment
+Client stopped answering about a permit dependency
I told Omar the permit was his responsibility and scheduled our start date; he has gone quiet and the contractor warns the permit will delay work. I can’t tell if Omar intends to proceed, forgot, or is blocked by the city. What is the likeliest interpretation and the clearest next message to get a commitment or alternative within 48 hours?
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Become — change the pattern
+I keep spending hours chasing clients for approvals and scheduling confirmations at each phase,…
Become — change the pattern
+I chase clients for confirmations every project phase
I keep spending hours chasing clients for approvals and scheduling confirmations at each phase, which delays projects and burns goodwill. What one change to my intake or communication routine would most reduce follow-ups while keeping clients comfortable and informed?
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Where the evidence lives
Who was seen doing this, and what people really ask.
Software tasks in the LLOS Work Atlas come from evidence, never a feature list: careers attested to do the work, real job descriptions, and the questions people actually ask (with their view counts). Facets — feature, workflow, troubleshoot, administer, deploy, scale — are open metadata: the work decides, not a taxonomy.
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The rest of the map
Same library, five ways in.