◆ Software · Work Atlas

The real work of Facebook

Forget the menus and the buttons. This is what people actually get done in Facebook at work — the real tasks, sorted by the kind of work they are, each with a prompt you can use tonight.

109evidenced tasks
5kinds of work
See the tasks ↓Open the interactive atlas

What kind of work is it?

tap a kind to filter the tasks

Which one is you, right now?

Pick the moment · no score, no sign-up
Where are you standing with your work today?
Whichever you pick, the four prompts below cover it.

The work, task by task

109 tasks
hands on the workAdvise customers on plant selection or care.open it → hands on the workAnswer or respond as a characteropen it → hands on the workAssist customersopen it → hands on the workAssist customers in handling personal items and articles in changing roomsopen it → hands on the workAttach wires from planted trees to support stakes.open it → hands on the workAttend auditions and callbacksopen it → hands on the workAttend community events, meetings, or conferences to promote organizational goals or solicit donations or sponsorships.open it → hands on the workAttend meetings, conventions, and civic events to promote use of institution's services, to seek financing, and to maintain community alliances.open it → hands on the workBuild and maintain customer relationshipsopen it → hands on the workBuild rapport with clientsopen it → hands on the workCare for household petsopen it → hands on the workCollaborate with clients or art directorsopen it → hands on the workCommunicate via phone, email, chat, social mediaopen it → hands on the workCommunicate with stakeholdersopen it → hands on the workContact customers to persuade purchaseopen it → hands on the workConvey information about events to customersopen it → hands on the workCoordinate advertising campaigns and sales promotionsopen it → hands on the workCoordinate group activities for customersopen it →

Questions people actually ask

honest answers, no sign-up

Every task here was seen in the real world. Someone doing the job named it, a real job ad asked for it, or a lot of people asked about it online.

If nothing real showed a task, it is not on the page. That is the whole rule.

They are the same job approached four ways, because what you need depends on where you are.

Get it done today. Make it easy for the next person to say yes to. Work out the right move when you are stuck. Learn the pattern so the job stops coming back.

For most of these jobs it can carry the heavy thinking - draft it, sort it, check it, rehearse it with you.

It cannot sit in your chair, take the blame when a number is wrong, or notice what nobody wrote down. Let it do the first 80%. Keep the last 20% that is truly yours.

No. Copy any prompt and paste it into the AI you already use. No account, no score, no wall in the way.

Any of them. The prompts describe the work rather than naming a product, so they are not tied to one assistant.

That is also why they keep working when you switch.

Change it freely. Every prompt is a starting line, not a rule.

Put in your real numbers, your real names and your real deadline. The more you make it yours, the better the answer comes back.

The tasks come from real job ads, published job data and the questions people ask in public forums.

The steps come from Facebook's own documentation, with practitioner sources for the traps the manual does not mention.

Push once. Ask it to sharpen the weakest part and to say what it assumed.

Most wrong answers come from a missing detail rather than a bad prompt - tell it the thing it could not know.