◆ Mailchimp

Automate post-purchase followups

This is real work, not a feature someone invented — it comes from real job ads and real questions people asked. Below are four ready AI prompts: get it done, make it easy for the next person to say yes to, work out the right move when you are stuck, and stop it coming back.

4prompts

The same task, four prompts

today's deadline · the next reviewer · the stuck moment · the pattern
AExecute — do the immediate taskAfter purchase, send a three-email onboarding series: a receipt and delivery timeline…+
After purchase, send a three-email onboarding series: a receipt and delivery timeline immediately, a how-to/use guide three days later, and a cross-sell or review request at day 14. Tie each message to the specific SKU purchased and pause the series if the order is refunded or canceled.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?
BImprove — make it easier to acceptBefore I turn on post-purchase automation, make the followups frictionless for reviewers: show…+
Before I turn on post-purchase automation, make the followups frictionless for reviewers: show which SKU triggers which message, surface product-specific content blocks so creators can swap copy quickly, and flag follow-ups that require user consent for reviews or marketing so legal can sign off without reading every message.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?
CDecide — diagnose the stuck momentCustomers are telling me they received onboarding messages for products they never purchased. I…+
Customers complain they got onboarding emails for a product they didn’t buy
Customers are telling me they received onboarding messages for products they never purchased. I own lifecycle emails, the fulfillment lead is Ana, and I’m worried our product-to-flow mapping is wrong or the wrong SKU field is being read. I can’t tell if the problem is in the purchase payload, the automation filter, or an older template still live. What diagnostics should I run in order to isolate and fix this quickly?
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?
DBecome — change the patternWe keep building product-specific post-purchase journeys but many customers never enter the…+
We waste time customizing followups for products that never trigger them correctly
We keep building product-specific post-purchase journeys but many customers never enter the correct path because SKUs are inconsistent and templates are unmanaged. Which habit should we stop and what one governance rule should we introduce so post-purchase automations become reliable and require far less troubleshooting?
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?

Questions people actually ask

honest answers, no sign-up

Every task here was seen in the real world. Someone doing the job named it, a real job ad asked for it, or a lot of people asked about it online.

If nothing real showed a task, it is not on the page. That is the whole rule.

They are the same job approached four ways, because what you need depends on where you are.

Get it done today. Make it easy for the next person to say yes to. Work out the right move when you are stuck. Learn the pattern so the job stops coming back.

For most of these jobs it can carry the heavy thinking - draft it, sort it, check it, rehearse it with you.

It cannot sit in your chair, take the blame when a number is wrong, or notice what nobody wrote down. Let it do the first 80%. Keep the last 20% that is truly yours.

No. Copy any prompt and paste it into the AI you already use. No account, no score, no wall in the way.

Any of them. The prompts describe the work rather than naming a product, so they are not tied to one assistant.

That is also why they keep working when you switch.

Change it freely. Every prompt is a starting line, not a rule.

Put in your real numbers, your real names and your real deadline. The more you make it yours, the better the answer comes back.

The tasks come from real job ads, published job data and the questions people ask in public forums.

The steps come from Mailchimp's own documentation, with practitioner sources for the traps the manual does not mention.

Push once. Ask it to sharpen the weakest part and to say what it assumed.

Most wrong answers come from a missing detail rather than a bad prompt - tell it the thing it could not know.