◆ Outlook · organize

Streamline Communication

Create inbox rules to route supplier invoices into a folder 'Invoices' and RFI responses into 'RFI Responses', apply c…

2heights
2tasks
1roles do it

The same job, four prompts

do it · improve it · decide · become
AExecute — “help me do it”Create inbox rules to route supplier invoices into a folder 'Invoices' and RFI responses into…+
Create inbox rules to route supplier invoices into a folder 'Invoices' and RFI responses into 'RFI Responses', apply categories and colours to each so contractor queries don't get lost.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.
BImprove — “do it better”Before enabling auto‑filing, set rules that route any message with 'Invoice' in the subject or…+
Before enabling auto‑filing, set rules that route any message with 'Invoice' in the subject or from known suppliers into 'Invoices', and messages tagged 'RFI' or from contractors into 'RFI Responses', apply distinct colours, and add an alert for new RFIs so urgent queries surface immediately.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid
The tool
Folders and Categories

Organize your Outlook emails and other items using a flexible system of folders and color-coded categories.

  1. 1

    In the folder pane on the left, right-click your email address.

  2. 2

    Select More options, then Create new folder.

  3. 3

    Type your folder name and press Enter to create it.

    Best practiceUse clear, consistent naming conventions for your folders to improve organization and searchability.

  4. 4

    To move a folder, select and hold it, then drag it to the new location.

  5. 5

    To categorize an email, right-click the message from the message list.

  6. 6

    Select Categorize, then choose a category from the list.

  7. 7

    To create a new category, select Categorize, then All Categories.

  8. 8

    Click New, type a Name, choose a Color, and click OK.

  9. 9

    To apply the category, select the checkbox next to it and click OK.

  10. 10

    To create a Search Folder for categorized mail, right-click Search Folders.

  11. 11

    Select New Search Folder, then choose Categorized mail.

  12. 12

    Click Choose, select the categories to include, and click OK.

  13. 13

    Click OK again to create the Search Folder.

Folders provide structure, while categories offer flexible, color-coded labels to sort items by type or topic.

Outlook's folders and categories can be managed programmatically using Microsoft Graph API or VBA for advanced automation.

Glossary

words on this page
Search FoldersVirtual folders that dynamically display email messages matching predefined search criteria.ExampleYou open a Search Folder to instantly see all unread emails containing the word 'project' from the last week.
Folder PaneThe Folder Pane displays your mailboxes and folders, helping you organize and navigate your email.ExampleYou click on the 'Sent Items' folder in the Folder Pane to review emails you've sent.
CategorizeA feature to assign color-coded labels to items like emails or calendar events for organization.ExampleYou categorize an important email as 'Urgent' by assigning it a red label.
RulesAutomated actions that process incoming or outgoing email messages based on specified conditions.ExampleA rule automatically moves all emails with 'Invoice' in the subject line to your 'Billing' folder.

The real tasks

1 of them
Stop the inbox from swallowing useful contractor queries: automatically route supplier invoices and RFI responses into separate folders

Who does this

1 roles
Architectural Project Manager

Questions people ask

honest answers

Because you rarely think 'I want the redaction tool'. You think 'I have to share this without leaking the client's details'. Start from the need, and the feature finds you.

Real. Every job here was drawn from what people in real roles were actually seen doing in Outlook — not a feature checklist.

No. Each page gives you a ready prompt you can paste into an AI assistant, plus the plain steps to do it yourself. Start with either — the goal is the finished job, not the tool.