◆ Excel · track

Contact History

Keep a searchable log of every client contact in the Caseload sheet: create a formatted table with columns for client …

2heights
2tasks
1roles do it

The same job, four heights

do it · improve it · decide · become
AExecute — “help me do it”Keep a searchable log of every client contact in the Caseload sheet: create a formatted table…+
Keep a searchable log of every client contact in the Caseload sheet: create a formatted table with columns for client full name, client ID, date/time of contact, contact type, staff, and brief note; add a totals row for counts and freeze the header row so I can pull a client's history during crisis calls.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.
BImprove — “do it better”Before I rely on this sheet during crisis calls, make client lookup instant and readable for…+
Before I rely on this sheet during crisis calls, make client lookup instant and readable for on-call staff: add a single-column search box that filters the table by client full name or ID, ensure the totals row shows contacts per client, sort newest first, and freeze both header and search row so supervisors don't lose context.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

The real tasks

1 of them
Keep a searchable log of every client contact so I can quickly pull up a client's history during crisis calls.

Who does this

1 roles
Social Worker

Questions people ask

honest answers

Because you rarely think 'I want the redaction tool'. You think 'I have to share this without leaking the client's details'. Start from the need, and the feature finds you.

Real. Every job here was drawn from what people in real roles were actually seen doing in Excel — not a feature checklist.

No. Each page gives you a ready prompt you can paste into an AI assistant, plus the plain steps to do it yourself. Start with either — the goal is the finished job, not the tool.