◆ Excel · track

Contact Management

Keep a master list of municipal contacts with name, department, role, phone and email, name the range MasterContacts, …

2heights
4tasks
2roles do it

The same job, four heights

do it · improve it · decide · become
AExecute — “help me do it”Keep a master list of municipal contacts with name, department, role, phone and email, name the…+
Keep a master list of municipal contacts with name, department, role, phone and email, name the range MasterContacts, and enable filters so staff can find who handles permits and inquiries.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.
BImprove — “do it better”Improve usability across departments: create a dynamic MasterContacts range, add department and…+
Improve usability across departments: create a dynamic MasterContacts range, add department and role filters, link primary contact emails to the service owners sheet, flag stale contacts older than six months, and add a quick lookup cell where staff can type a department and get the responsible person and phone.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

The real tasks

2 of them
Maintain the master list of municipal contacts so staff across departments can find who handles which permits and inquiries.
Keep a single list of supplier contact details up to date so anyone can find phone numbers and addresses without asking me.

Who does this

2 roles
Court ClerkOffice Clerk

Questions people ask

honest answers

Because you rarely think 'I want the redaction tool'. You think 'I have to share this without leaking the client's details'. Start from the need, and the feature finds you.

Real. Every job here was drawn from what people in real roles were actually seen doing in Excel — not a feature checklist.

No. Each page gives you a ready prompt you can paste into an AI assistant, plus the plain steps to do it yourself. Start with either — the goal is the finished job, not the tool.