◆ Outlook · organize

Referral Intake

Create a template folder Enforcement Referrals and a quick action that files incoming enforcement referral emails ther…

2heights
2tasks
1roles do it

The same job, four heights

do it · improve it · decide · become
AExecute — “help me do it”Create a template folder Enforcement Referrals and a quick action that files incoming…+
Create a template folder Enforcement Referrals and a quick action that files incoming enforcement referral emails there and tags them with Enforcement so intake is consistent.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.
BImprove — “do it better”Set up an Enforcement Referrals folder and a Quick Action that moves incoming referral emails…+
Set up an Enforcement Referrals folder and a Quick Action that moves incoming referral emails into it, applies Enforcement category and red color, and populates a short intake note (referral date, sender, allegation) so the permit clerk and I get a consistent starting point for each case.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

The real tasks

1 of them
Create a template folder and quick action for incoming enforcement referrals so intake is consistent.

Who does this

1 roles
Zoning Inspector

Questions people ask

honest answers

Because you rarely think 'I want the redaction tool'. You think 'I have to share this without leaking the client's details'. Start from the need, and the feature finds you.

Real. Every job here was drawn from what people in real roles were actually seen doing in Outlook — not a feature checklist.

No. Each page gives you a ready prompt you can paste into an AI assistant, plus the plain steps to do it yourself. Start with either — the goal is the finished job, not the tool.