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Configure Mailboxes

Ask IT to add a project email template and a mailbox rule: request a standard 'RFI' subject template and a rule that t…

2heights
4tasks
2roles do it

The same job, four heights

do it · improve it · decide · become
AExecute — “help me do it”Ask IT to add a project email template and a mailbox rule: request a standard 'RFI' subject…+
Ask IT to add a project email template and a mailbox rule: request a standard 'RFI' subject template and a rule that tags incoming RFI subjects with category Red and files them into Projects\RFIs, and copy the project admin on the request.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.
BImprove — “do it better”Make RFI handling consistent across the office — ask IT to install a Project RFI email…+
Make RFI handling consistent across the office — ask IT to install a Project RFI email template, create a mailbox rule that tags subjects with 'RFI' as Red and auto‑files them into Projects\RFIs, and provide a quick step for staff to issue RFIs with the correct subject line; ask IT to roll this out to all project mailboxes and confirm deployment timing.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

The real tasks

2 of them
Ask IT to add a project template and a mailbox rule for incoming RFI subjects so all teams file RFIs consistently across the office.
Ask IT to grant the lab group a delegated mailbox for shift handovers and set the access policy so we have an audit trail of who changed maintenance tickets.

Who does this

2 roles
Architectural DrafterElectronics Technician (Observatory)

Questions people ask

honest answers

Because you rarely think 'I want the redaction tool'. You think 'I have to share this without leaking the client's details'. Start from the need, and the feature finds you.

Real. Every job here was drawn from what people in real roles were actually seen doing in Outlook — not a feature checklist.

No. Each page gives you a ready prompt you can paste into an AI assistant, plus the plain steps to do it yourself. Start with either — the goal is the finished job, not the tool.