◆ Outlook · rules

Email Rules

Set a shared-mailbox rule that auto-flags any incoming message containing "safety incident" or from safety@observatory…

2heights
2tasks
1roles do it

The same job, four heights

do it · improve it · decide · become
AExecute — “help me do it”Set a shared-mailbox rule that auto-flags any incoming message containing "safety incident" or…+
Set a shared-mailbox rule that auto-flags any incoming message containing "safety incident" or from safety@observatory.org as high priority and notifies the managers list so incidents trigger our SLA response immediately.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.
BImprove — “do it better”Create a rule on the shared mailbox that flags messages with "safety incident" or from…+
Create a rule on the shared mailbox that flags messages with "safety incident" or from safety@observatory.org, adds the red incident category, auto-forwards to the managers distribution list, and sets a follow-up flag with a 2-hour SLA so managers see and can act on incidents without delay and we have a traceable response time.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

The real tasks

1 of them
Set up a shared mailbox rule that auto-flags any incoming safety incident report so managers see it immediately and we can meet incident-report SLA.

Who does this

1 roles
Electronics Technician (Observatory)

Questions people ask

honest answers

Because you rarely think 'I want the redaction tool'. You think 'I have to share this without leaking the client's details'. Start from the need, and the feature finds you.

Real. Every job here was drawn from what people in real roles were actually seen doing in Outlook — not a feature checklist.

No. Each page gives you a ready prompt you can paste into an AI assistant, plus the plain steps to do it yourself. Start with either — the goal is the finished job, not the tool.