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Follow-up Management

Ensure the intake thread resurfaces after discharge — flag the intake email for follow-up in 30 days, add a short remi…

2heights
2tasks
1roles do it

The same job, four heights

do it · improve it · decide · become
AExecute — “help me do it”Ensure the intake thread resurfaces after discharge — flag the intake email for follow-up in 30…+
Ensure the intake thread resurfaces after discharge — flag the intake email for follow-up in 30 days, add a short reminder note 'check post-discharge progress', and snooze the thread until that date.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.
BImprove — “do it better”Prevent the intake thread from getting lost: flag the original intake email for follow-up in 30…+
Prevent the intake thread from getting lost: flag the original intake email for follow-up in 30 days, snooze it to reappear on that date with a one-line prompt 'review post-discharge housing and follow-up', and create a quick task linked to the thread so it shows in my task list.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

The real tasks

1 of them
Make sure the intake thread doesn't get lost after discharge—set it to reappear when follow-up is due.

Who does this

1 roles
Social Worker

Questions people ask

honest answers

Because you rarely think 'I want the redaction tool'. You think 'I have to share this without leaking the client's details'. Start from the need, and the feature finds you.

Real. Every job here was drawn from what people in real roles were actually seen doing in Outlook — not a feature checklist.

No. Each page gives you a ready prompt you can paste into an AI assistant, plus the plain steps to do it yourself. Start with either — the goal is the finished job, not the tool.