◆ Outlook · schedule

Inbox Triage

Triage the inbox after the development submission: flag emails from the permit reviewer as high priority, defer newsle…

2heights
4tasks
2roles do it

The same job, four heights

do it · improve it · decide · become
AExecute — “help me do it”Triage the inbox after the development submission: flag emails from the permit reviewer as high…+
Triage the inbox after the development submission: flag emails from the permit reviewer as high priority, defer newsletters and non-urgent vendor threads to tomorrow, and mark replies needed today for urgent permit review comments.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.
BImprove — “do it better”Scan new submission emails, highlight three urgent permit-review items that must be answered…+
Scan new submission emails, highlight three urgent permit-review items that must be answered today (list reviewer name and issue), auto-sweep non-urgent vendor threads into a 'Review Later' folder, and set reminders for any deferred items for Friday morning triage.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

The real tasks

2 of them
Triage the inbox after a development submission so the urgent permit review comments get answered today and everything else waits.
Triage the morning inbox so I only see items that need immediate action on approvals, complaints, or project risks.

Who does this

2 roles
Transportation PlannerUrban Planner

Questions people ask

honest answers

Because you rarely think 'I want the redaction tool'. You think 'I have to share this without leaking the client's details'. Start from the need, and the feature finds you.

Real. Every job here was drawn from what people in real roles were actually seen doing in Outlook — not a feature checklist.

No. Each page gives you a ready prompt you can paste into an AI assistant, plus the plain steps to do it yourself. Start with either — the goal is the finished job, not the tool.