What it pays
Government survey numbers — not estimates, not ads.
Half of all First-Line Supervisors of Housekeeping and Janitorial Workers in the U.S. earn more than $49,100 a year — the middle 80% land between $35,520 and $76,430. About 178,760 people in the U.S. do this work. Figures are for the U.S. occupation group “First-Line Supervisors of Housekeeping and Janitorial Workers”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Elementary occupations earn about ₹11,530 a month on average — around ₹1.4 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$49,100typical pay / year
178,760people in this work
$76,430+top 10% earn
₹1.4 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Keeping the record2
Take corrective action on issues
+Document the three fault reports from Tower A, assign corrective actions to Ahmed and Maria with target…
Take corrective action on issues
+Document the three fault reports from Tower A, assign corrective actions to Ahmed and Maria with target completion dates next Tuesday and Thursday, log parts ordered and labour hours, and notify procurement if costs exceed the monthly maintenance budget.
The tools that do the workComputerized maintenance management system CMMSjob descriptionsO*NET
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Maintain records of work hours and payroll
+Compile last fortnight's time sheets for housekeeping, verify overtime against shift rosters, resolve…
Maintain records of work hours and payroll
+Compile last fortnight's time sheets for housekeeping, verify overtime against shift rosters, resolve discrepancies with team leads, produce the payroll-ready hours summary and send it to finance by Friday noon.
The tools that do the workMicrosoft Exceljob descriptionsO*NET
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Coordinate2
Coordinate work activities of staff
+Create the weekend cleaning rota covering 12 staff, assign team leaders for each zone, flag training needs…
Coordinate work activities of staff
+Create the weekend cleaning rota covering 12 staff, assign team leaders for each zone, flag training needs for two new hires, and circulate the confirmed rota and task list to supervisors by Wednesday morning.
The tools that do the workMicrosoft OutlookMicrosoft Exceljob descriptionsO*NET
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Discuss company policies with staff
+Hold a briefing with the nightshift team on the updated lone working and incident reporting policies, answer…
Discuss company policies with staff
+Hold a briefing with the nightshift team on the updated lone working and incident reporting policies, answer questions about shift handover expectations, record attendance and file signed acknowledgements before Friday.
The tools that do the workMicrosoft WordMicrosoft Outlookjob descriptionsO*NET
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Care2
Perform or assist with cleaning duties
+Schedule and document deep-clean coverage for the hospitality wing this quarter: assign daily room turn…
Perform or assist with cleaning duties
+Schedule and document deep-clean coverage for the hospitality wing this quarter: assign daily room turn tasks, weekly public-area deep cleans, staff rotas with hours and supply requisitions, and flag any rooms needing redecoration or specialist treatment by Friday noon.
The tools that do the workComputerized maintenance management system CMMSESCOjob descriptionsO*NET
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Inspect work to meet standards
+Inspect the housekeeping team's recent work at Grandview Hotel: audit ten sample rooms and two public areas…
Inspect work to meet standards
+Inspect the housekeeping team's recent work at Grandview Hotel: audit ten sample rooms and two public areas against the house standard, log defects with photos, note corrective actions, estimate time and cost to remedy, and email the compliance report to the General Manager by close of day.
The tools that do the workMicrosoft WordMicrosoft Outlookjob descriptionsO*NET
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The daily work16
Supervise housekeeping operations
+Supervise today’s housekeeping: inspect South wing guest rooms for missed makeups, confirm night shift…
Supervise housekeeping operations
+Supervise today’s housekeeping: inspect South wing guest rooms for missed makeups, confirm night shift cleaned all public toilets, reassign two attendants to the conference suite for the 14:00 turn, and report any supply shortfalls to procurement by 16:30.
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Manage staff
+Manage staff for the week: finalise the duty roster, approve two requested days off for Maria and Lee,…
Manage staff
+Manage staff for the week: finalise the duty roster, approve two requested days off for Maria and Lee, arrange temporary cover for Friday’s deep clean, and send the confirmed rota with notes on training needs to the operations manager by 10:00 tomorrow.
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Select and order or purchase new equipment, supplies, or furnishings.
+Select and order new housekeeping trolleys, bulk cleaning chemicals, and ten replacement guest-room bedside…
Select and order or purchase new equipment, supplies, or furnishings.
+Select and order new housekeeping trolleys, bulk cleaning chemicals, and ten replacement guest-room bedside lamps within the 12,000 pound allotment, get three supplier quotes, check delivery lead times, and place the purchase so items arrive by May 15.
The tools that do the workSAPO*NET
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Recommend changes that could improve service and increase operational efficiency.
+Prepare a concise proposal to cut linen processing time by introducing zone cart routing and adjusted shift…
Recommend changes that could improve service and increase operational efficiency.
+Prepare a concise proposal to cut linen processing time by introducing zone cart routing and adjusted shift overlap, include current throughput, projected monthly labour savings, and a three-month pilot plan to present to operations by next Tuesday.
The tools that do the workMicrosoft WordMicrosoft ExcelO*NET
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Screen job applicants, and hire new employees.
+Screen applications for two room-attendant roles, shortlist five candidates based on attendance and…
Screen job applicants, and hire new employees.
+Screen applications for two room-attendant roles, shortlist five candidates based on attendance and hospitality experience, schedule phone interviews next Wednesday, and prepare the standard offer letter and start-date paperwork for selected hires.
The tools that do the workComputerized maintenance management system CMMSO*NET
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Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
+Organise tonight's snow-clear plan: assign the walkways and car park to two grounds staff, confirm the salt…
Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
+Organise tonight's snow-clear plan: assign the walkways and car park to two grounds staff, confirm the salt supply and the snowblower fuel, set the clearance standard to three feet for main access, and log completion by 0700 tomorrow.
The tools that do the workFacility useO*NET
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Resolve performance problems
+Address the housekeeping supervisor's repeated late checklists: document incidents for the past month, meet…
Resolve performance problems
+Address the housekeeping supervisor's repeated late checklists: document incidents for the past month, meet with them Friday at 10am to set clear expectations and a 30-day performance plan, and copy HR on the follow-up note.
The tools that do the workMicrosoft OutlookMicrosoft Wordjob descriptions
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Manage budgets
+Reconcile this quarter's cleaning budget: compare actual spend against the approved 48,000 pound budget line,…
Manage budgets
+Reconcile this quarter's cleaning budget: compare actual spend against the approved 48,000 pound budget line, highlight variances over 5 percent with explanations, and produce a one-page summary for the finance director by Friday afternoon.
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Plan and prepare employee work schedules
+Plan next fortnight's shift rota so each wing has three day cleaners and two night attendants, keep total…
Plan and prepare employee work schedules
+Plan next fortnight's shift rota so each wing has three day cleaners and two night attendants, keep total wages within the monthly housekeeping budget, flag any gaps to HR by Thursday, and publish the final schedule to staff by Friday noon.
The tools that do the workMicrosoft Exceljob descriptionsO*NET
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Set operational standards and procedures
+Write and circulate a concise operational handbook defining room turnover steps, linen handling, equipment…
Set operational standards and procedures
+Write and circulate a concise operational handbook defining room turnover steps, linen handling, equipment checks and escalation routes, get signed approval from the operations manager by Wednesday and place the approved version on the staff noticeboard and policy folder.
The tools that do the workMicrosoft WordMicrosoft Outlookjob descriptionsO*NET
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Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
+Review hard-wearing and low-allergy cleaning supplies, list preferred products for linens, upholstery, vinyl…
Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
+Review hard-wearing and low-allergy cleaning supplies, list preferred products for linens, upholstery, vinyl flooring and painted walls with dilution rates and unit costs, get procurement sign-off by Tuesday so orders arrive before the weekend deep-clean.
The tools that do the workMicrosoft ExcelO*NET
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Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
+Notify admitting and front-desk by 0900 about the ten rooms turned within the last hour, include room…
Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
+Notify admitting and front-desk by 0900 about the ten rooms turned within the last hour, include room numbers, any maintenance flags, and which are priority-clean for incoming guests so reception can update bookings and key allocation.
The tools that do the workComputerized bed control systemMicrosoft OutlookO*NET
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Issue supplies and equipment to workers.
+Prepare the weekly issue sheet listing gloves, masks, disinfectant and mop heads required per team, record…
Issue supplies and equipment to workers.
+Prepare the weekly issue sheet listing gloves, masks, disinfectant and mop heads required per team, record serial numbers issued, obtain signatures from crew leads on receipt, and update inventory counts in the stores by close of business Friday.
The tools that do the workComputerized maintenance management system CMMSO*NET
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Direct activities for stopping the spread of infections in facilities, such as hospitals.
+Draft and distribute an infection-control action plan for the ward: defined cleaning frequencies, approved…
Direct activities for stopping the spread of infections in facilities, such as hospitals.
+Draft and distribute an infection-control action plan for the ward: defined cleaning frequencies, approved disinfectants and PPE, immediate isolation cleaning steps, and reporting lines; brief supervisors tomorrow morning and file the signed plan with the clinical risk team.
The tools that do the workMicrosoft WordMicrosoft OutlookO*NET
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Bed control
+Reconcile today's cleaning requests, room moves, and maintenance tickets in bed control, confirm three ICU…
Bed control
+Reconcile today's cleaning requests, room moves, and maintenance tickets in bed control, confirm three ICU transfers for Monday, and publish the updated room availability to the nursing supervisors by noon.
The tools that do the workComputerized bed control systemComputerized maintenance management system CMMSO*NET
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Facility use
+Schedule the preventive maintenance for Building A chillers next week, assign HVAC to the Tuesday morning…
Facility use
+Schedule the preventive maintenance for Building A chillers next week, assign HVAC to the Tuesday morning slot, record completed checks and update the facility use log with dates, technician names and any out-of-service notes.
The tools that do the workComputerized maintenance management system CMMSO*NET
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses