22 tasks, each one witnessed by the sources that watched the job — and behind every one, a prompt you can use tonight.
You split time between people work and admin. Mornings often check reports and messages: Microsoft Outlook for email, Slack or Discord for community chats, and Google Docs for shared notes.
Afternoons can mean moderating posts, meeting vendors or staff, arranging repairs, or running events. Evenings or weekends may host live streams, moderate high-traffic times, or review incident reports and update records in Excel or QuickBooks.
Start with communication and records: Microsoft Outlook for email/calendar, Google Docs for collaborative documents, and Microsoft Excel for tracking budgets and member lists. Those are used daily for scheduling, minutes, and fee collection.
Next learn community platforms (Discord, Facebook) and analytics: Google Analytics for website tracking and platform analytics for engagement. QuickBooks or another accounting tool helps with bills, expenses, and financial reports.
The U.S. Bureau of Labor Statistics (BLS) reports for community-management-related roles: median pay $69,990 per year, lowest tenth $41,010, top tenth $139,680, with about 311,180 employed (BLS, 2025).
Actual pay varies by company size, region, and whether you manage many properties or just an online community; gaming companies often add bonuses, event pay, or revenue shares.
Use AI to draft messages, summarize threads, and flag possible rule breaks, but always have a human review. AI can speed up triage (first-pass sorting) but it makes mistakes with context and slang common in gaming chat.
Keep logs and explainability: store AI suggestions in Google Docs or shared tickets so moderators can audit decisions. Never use AI as the sole reason to suspend accounts; human judgment must confirm.
A community manager owns the relationship with players: strategy, rules enforcement, events, and stakeholder contact. You write policies, manage staff, and produce community reports in Excel or PowerPoint.
A community moderator focuses on day-to-day moderation (removing bad posts); a game producer coordinates game development teams and schedules (often using Microsoft Project). The manager sits between players and the company.
Communication and documentation: you must explain policy clearly, de-escalate conflicts, and keep accurate records. Prove it with actual artifacts — a moderation guide, meeting notes in Google Docs, or sample incident reports and financial summaries in Excel.
Show practical examples: links to communities you’ve run, event plans, and a short budget you managed or a QuickBooks export. Employers prefer concrete proofs over vague claims.