◆ Political Science

What a diplomat
really does.

6 tasks, each one witnessed by the sources that watched the job — and behind every one, a prompt you can use tonight.

6evidenced tasks
2systems it runs on
This is what one task looks like here
Draft and proofread written reports
Draft a concise country report on trade and human rights developments …1 sources agree

The shape of the day

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The work, task by task

6 tasks
Hands on the work6
Draft and proofread written reports+
Draft a concise country report on trade and human rights developments in Nairobi for Monday’s morning briefing, proofread for factual accuracy, tone and classification, and return a final signed copy to the desk officer by 10:00 on Friday.
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when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?
Liaise with high commissions and embassies+
Coordinate a note to the British High Commission and the Indian Embassy confirming next Tuesday’s joint consular meeting, outline the agenda items on visas and repatriation, and request names of attending officials by Thursday noon.
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when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?
Organize and ensure smooth diplomatic visits+
Arrange the ministerial visit logistics for Ambassador Reynolds for 14–16 September: draft the visit schedule, confirm protocol, hotels and transport, circulate to the security and events teams, and get clearance from the host ministry by end of week.
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when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?
Answer written correspondence via letter or email+
Prepare clear written replies to the ten outstanding constituency emails about visa delays, set the factual points, recommended outcome and tone for each, and send them to the consular lead for sign-off by 16:00 today.
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when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?
Handle queries by telephone from departments and contacts+
Take calls from the foreign ministry and commercial contacts today, triage urgent consular and trade issues, record decisions, and escalate anything needing ministerial input to Deputy Head by 18:00 with a short action summary.
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when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?
Deal face-to-face with public queries+
Meet with the public in the consular reception tomorrow from 09:00–12:00, answer passport and assistance questions calmly, collect any case details needed, and log follow-up actions for the caseworker before close of business.
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when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed. Helpful?

What the work runs on

named inside the evidenced tasks
4 tasksSecure email systemssend classified draft and receive signed approval securely
3 tasksMobile telephonesmake urgent confirmations with protocol, hotels and transport providers

The same task, four heights

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Can AI actually do this job?

the honest answer

It can

where it genuinely helps
  • Explain the theory behind the work
  • Draft, tidy and structure your writing
  • Rehearse a hard conversation before you have it
  • Build a study plan that fits your gaps

It cannot

where it stops, completely
  • Be in the room where a diplomat actually works
  • Carry the responsibility when the call is wrong — that weight stays yours
  • Notice what no one wrote down: the hesitation, the thing left unsaid
  • Live with the outcome

Where the evidence lives

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Close to this work

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Questions people actually ask

A normal day mixes writing, phone calls, and face-to-face meetings. You might start by drafting or proofreading two or three reports and clearing written correspondence—letters and secure emails sent through the embassy’s secure email systems.

Later you’ll liaise with other embassies or high commissions by phone or mobile telephone, confirm details for an afternoon diplomatic visit, and spend time meeting the public at a consular desk or answering departmental queries by telephone.

You will use secure email systems for classified or sensitive written correspondence and mobile telephones for quick calls to contacts, departments, and other missions.

Paper letters and standard email still appear for less sensitive matters, but anything involving citizen data or political reporting should go through the embassy’s secure email system.

You can use AI for drafting if you treat it like a word processor: draft a plain-text version, then carefully check facts, tone, and confidentiality. Never paste classified content into public AI services.

If your mission provides an internal AI tool, follow its security rules. Otherwise keep sensitive material on secure email systems and use AI only for unclassified phrasing suggestions that you personally verify.

You make a check list: venue, attendees, transport, security, and briefing notes. Draft and proofread the event brief and attendee list, confirm with other embassies via secure email or phone, and run a final call on the mobile telephone.

On the day you coordinate arrivals, handle last-minute queries from departments by telephone, and brief hosts and visitors face-to-face to avoid misunderstandings.

Consular work is mainly helping the public—visas, passports, and in-person queries—where you answer face-to-face and by phone. Diplomatic liaison focuses on government-to-government contact, using secure email systems and formal letters.

Many diplomats do both: you might spend mornings drafting reports and afternoons at a public desk or calling a high commission to coordinate policy or visits.

Clear writing and careful proofreading matter: you’ll draft reports and letters that other governments read. That means accuracy, plain language, and attention to detail.

Good telephone manner and in-person listening matter for public and departmental queries. Comfort with secure email systems and basic mobile telephone use is essential.

Study international relations, languages, or communications, and practise formal writing and proofreading. Internships at a foreign ministry or an embassy give direct experience with secure email systems and liaison routines.

Join a civil service or foreign service entry programme for formal training; many require exams or interviews and then teach report-writing, protocol for visits, and using secure communications.