What it pays
Government survey numbers — not estimates, not ads.
Half of all Loan Interviewers and Clerks in the U.S. earn more than $50,020 a year — the middle 80% land between $37,330 and $69,770. About 164,790 people in the U.S. do this work. Figures are for the U.S. occupation group “Loan Interviewers and Clerks”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Clerical support workers earn about ₹24,252 a month on average — around ₹2.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$50,020typical pay / year
164,790people in this work
$69,770+top 10% earn
₹2.9 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Analysing1
Investigate applicants' backgrounds and verify references
+Check Sarah Lopez, Mark Nguyen, and Priya Patel's employment histories and call the two referees each…
Investigate applicants' backgrounds and verify references
+Check Sarah Lopez, Mark Nguyen, and Priya Patel's employment histories and call the two referees each candidate listed to confirm dates, roles, and any disciplinary issues, then flag discrepancies in the background report by Tuesday noon.
The tools that do the workCredit reportingjob descriptionsO*NET
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Keeping the record1
Contact customers regarding acceptance or rejection of applications
+Call applicants for file 4782, 4783, and 4784 and inform them of decision outcomes, explain reasons for…
Contact customers regarding acceptance or rejection of applications
+Call applicants for file 4782, 4783, and 4784 and inform them of decision outcomes, explain reasons for rejection or terms of acceptance, and send written confirmation of the call and next steps within 24 hours.
The tools that do the workMicrosoft Outlookjob descriptionsO*NET
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The daily work13
Check value of customer collateral to be held as loan security.
+Check the market and forced-sale value of the customer collateral at 14 Cedar Street, confirm title and…
Check value of customer collateral to be held as loan security.
+Check the market and forced-sale value of the customer collateral at 14 Cedar Street, confirm title and liens, calculate current replacement cost and likely resale timeline, then report whether it meets our 80 percent loan-to-value requirement by Thursday.
The tools that do the workCredit reportingO*NET
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Present loan and repayment schedules to customers.
+Prepare and walk Mrs. Patel through a clear repayment schedule for her 48-month loan showing monthly payment,…
Present loan and repayment schedules to customers.
+Prepare and walk Mrs. Patel through a clear repayment schedule for her 48-month loan showing monthly payment, principal and interest split, early-repayment penalties and next three payment dates, then print two signed copies for her before Friday.
The tools that do the workMicrosoft ExcelO*NET
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Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
+Order a homeowner and mortgagee policy for the Baker property showing our name as loss payee, verify the…
Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
+Order a homeowner and mortgagee policy for the Baker property showing our name as loss payee, verify the insurer accepts the replacement-cost estimate, confirm premium and effective dates, and email proof of insurance to the loan file by close of business tomorrow.
The tools that do the workAutomated financialO*NET
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Accept payment on accounts.
+Accept Ms. Gomez's payment in person, record the amount and method against account 324-77, issue a receipt…
Accept payment on accounts.
+Accept Ms. Gomez's payment in person, record the amount and method against account 324-77, issue a receipt showing the new balance and next due date, and log the transaction in the loan ledger before you leave today.
The tools that do the workMicrosoft OfficeO*NET
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Review loan papers for completeness
+Review the loan package for client account 8921 to ensure all signatures, income verifications, appraisal,…
Review loan papers for completeness
+Review the loan package for client account 8921 to ensure all signatures, income verifications, appraisal, title commitment, insurance proof and disclosures are present, mark any omissions, and return the packet for cure by Wednesday.
The tools that do the workAutomated underwritingjob descriptions
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Inform on interest rates
+Pull the current posted rates and recent rate moves, convert to effective annual rates for 30‑, 15‑ and…
Inform on interest rates
+Pull the current posted rates and recent rate moves, convert to effective annual rates for 30‑, 15‑ and 5‑year terms, and send a short note to Marco in sales explaining which product is cheapest for a 300k loan today.
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Monitor loan portfolio
+Refresh the loan portfolio dashboard with yesterday's payments, flag any accounts past 30 days or with…
Monitor loan portfolio
+Refresh the loan portfolio dashboard with yesterday's payments, flag any accounts past 30 days or with covenant breaches, estimate expected loss for the cohort, and email the top five risk names to Tom in risk by 9am tomorrow.
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Analyse financial risk
+Run a stress scenario increasing rates ten points and unemployment up two percent, recalculate interest…
Analyse financial risk
+Run a stress scenario increasing rates ten points and unemployment up two percent, recalculate interest coverage and default probability for the middle book, list the five borrowers whose risk rises most, and prepare a brief for Helen in credit committee.
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Credit control processes
+Reconcile outstanding invoices and customer payments for April, identify accounts with unpaid balances over…
Credit control processes
+Reconcile outstanding invoices and customer payments for April, identify accounts with unpaid balances over 60 days, prepare dunning letters for those five customers and upload the follow‑up log for Priya in credit control by Monday.
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Actuarial science
+Run the quarterly mortality and lapse projection on the block, reconcile it to the ledger, flag any…
Actuarial science
+Run the quarterly mortality and lapse projection on the block, reconcile it to the ledger, flag any assumptions that push reserve strain above 8 percent, and send a one-page summary to Marcus in actuarial by Tuesday morning.
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Maintain credit history of clients
+Update each client’s credit file with the latest on-time payment history, remove duplicate inquiries, note…
Maintain credit history of clients
+Update each client’s credit file with the latest on-time payment history, remove duplicate inquiries, note any disputes, and produce a client-level credit summary for Sarah in servicing by Friday close of business.
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Consult credit score
+Pull the current credit score and score trend for Javier Morales, compare it to his score at origination,…
Consult credit score
+Pull the current credit score and score trend for Javier Morales, compare it to his score at origination, list the three drivers of movement, and message the findings to Loan Ops with recommended next steps today.
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Analyse loans
+Run a debt service and collateral stress for loan 48291, update the risk tier if coverage falls below 1.2x,…
Analyse loans
+Run a debt service and collateral stress for loan 48291, update the risk tier if coverage falls below 1.2x, attach the updated covenant checklist, and brief the credit committee by Thursday lunchtime.
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses