19 tasks, each one witnessed by the sources that watched the job — and behind every one, a prompt you can use tonight.
You usually split time between client meetings, analysis, and admin. Mornings often mean reviewing markets and client portfolios in Microsoft Excel and your CRM (often Salesforce).
Afternoons go to client calls or in-person meetings, preparing personalized recommendations in Word or PowerPoint, and sending follow-ups through Outlook. Evenings can include prospecting or building debt-payoff plans and monitoring market news that affects client investments.
Expect to use Microsoft Excel every day for cash-flow models, scenario sheets, and investment tracking. Salesforce or another CRM is used to manage client relationships, schedules, and notes.
You’ll also use Outlook for email/calendar, Word for formal plans, and PowerPoint for seminars or client presentations. These five systems cover most client work and firm reporting.
Use AI to draft client letters, summarize market reports, or generate presentation drafts—but never as the final advice. Always verify calculations in Excel and check regulatory rules yourself.
Keep client data out of public AI tools unless your firm provides a secure, compliant model. Record your decision process in Salesforce and add final documents in Word or PDF signed by you.
Start with a bachelor’s degree in finance, accounting, or economics if possible. Get hands-on Excel skills and learn a CRM like Salesforce. Many firms hire entry-level as paraplanners or client service associates.
For client-facing roles, pursue certification such as CFP (Certified Financial Planner) or licenses (Series 7/66 in the U.S.)—these are often required to give investment advice and sell products.
A stockbroker mainly executes trades and sells investment products; an investment advisor gives portfolio advice for a fee. A financial planner takes a wider view: budgeting, debt-reduction timelines, retirement and estate planning.
Planners still monitor markets and recommend investments, but they also run Excel cash-flow models, prepare holistic plans in Word/PowerPoint, and manage the whole client relationship in Salesforce.
Communication and relationship management are critical—explaining complex numbers in simple words and keeping clients on track. That means strong written work in Word, clear presentations in PowerPoint, and prompt emails in Outlook.
Technical skills matter too: advanced Excel for modeling, comfort with Salesforce for client records, and the ability to network and run workshops to attract new clients.
You start by obtaining all financial information: balances, rates, minimums, and income. Build a prioritized payoff schedule in Excel with dates, payment amounts, and interest saved.
Put the plan into the client file in Salesforce, write the formal plan in Word, present it in PowerPoint if needed, and monitor progress monthly—adjusting timelines as income or expenses change.