What it pays
Government survey numbers — not estimates, not ads.
In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Care4
Conduct organized sightseeing tours
+Organise a 90‑minute guided tour for Friday at 11 a.m. for 20 visitors in Spanish and English: prepare the…
Conduct organized sightseeing tours
+Organise a 90‑minute guided tour for Friday at 11 a.m. for 20 visitors in Spanish and English: prepare the script, pack first‑aid kit and visitor handouts, assign two trainee guides and confirm meeting point and weather contingency plan.
The tools that do the workMicrosoft WordGlobal positioning system GPSESCOjob descriptionsO*NETWikipedia
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Describe tour points of interest
+Write ten concise tour points for the medieval gallery that highlight five objects, give one safety note,…
Describe tour points of interest
+Write ten concise tour points for the medieval gallery that highlight five objects, give one safety note, include a suggested script for children and one translation into Spanish, and deliver as a one-page handout by Tuesday morning.
The tools that do the workMicrosoft Wordjob descriptionsO*NET
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Guide visitors in the language of their choice
+Prepare three parallel scripts for the Roman gallery in English, French and Arabic covering eight key…
Guide visitors in the language of their choice
+Prepare three parallel scripts for the Roman gallery in English, French and Arabic covering eight key objects, include pronunciation tips, two short audience-check questions, and a 10-minute wrap-up activity.
The tools that do the workMicrosoft WordO*NETWikipedia
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Conduct educational activities for school children
+Design a 45-minute school session for Year 4 covering archaeology basics: learning outcomes, materials list,…
Conduct educational activities for school children
+Design a 45-minute school session for Year 4 covering archaeology basics: learning outcomes, materials list, three hands-on activities, risk assessment points, and a one-page worksheet for classroom follow-up.
The tools that do the workMicrosoft PowerPointjob descriptionsO*NET
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Move1
Take clients on outdoor guided trips
+Plan and record a 90-minute outdoor site walk for the historic park for a mixed-age group, list required…
Take clients on outdoor guided trips
+Plan and record a 90-minute outdoor site walk for the historic park for a mixed-age group, list required visitor supplies and two alternate routes for bad weather, note two safety briefings, and provide timings for each stop.
The tools that do the workGlobal positioning system GPSO*NETWikipedia
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The daily work16
Collect fees and tickets from group members.
+Collect cash and card payments from the group at the welcome desk, issue printed tickets and wristbands,…
Collect fees and tickets from group members.
+Collect cash and card payments from the group at the welcome desk, issue printed tickets and wristbands, record each sale on the daily cash sheet, give a short safety briefing, and bring any disputed amounts to the front desk supervisor by the end of the shift.
The tools that do the workMicrosoft ExcelO*NET
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Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
+Sort incoming correspondence, stamp and file delivered invoices and booking forms into the exhibits folder,…
Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
+Sort incoming correspondence, stamp and file delivered invoices and booking forms into the exhibits folder, type up two short memos for the conservation and events teams, and forward urgent messages to the curator before noon.
The tools that do the workMicrosoft WordMicrosoft OutlookO*NET
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Solicit tour patronage and sell souvenirs.
+Approach visiting groups after tours, briefly pitch the gift shop highlights and seasonal postcard pack,…
Solicit tour patronage and sell souvenirs.
+Approach visiting groups after tours, briefly pitch the gift shop highlights and seasonal postcard pack, process purchases at the till, and note patron feedback and bestselling items on today’s souvenir sales list.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSO*NET
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Interpret the natural heritage of an area
+Deliver a 45-minute outdoor talk explaining local ecosystems and cultural links, use simple analogies and…
Interpret the natural heritage of an area
+Deliver a 45-minute outdoor talk explaining local ecosystems and cultural links, use simple analogies and bilingual phrases for the group, answer questions, and leave a one-page handout with key species and conservation tips.
The tools that do the workMicrosoft PowerPointWikipedia
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Lead hiking trips
+Lead a moderate six-kilometre guided hike, set the pace for the slowest participant, point out significant…
Lead hiking trips
+Lead a moderate six-kilometre guided hike, set the pace for the slowest participant, point out significant habitats and safety hazards, record route checkpoints and any incidents, and return participants to the visitor centre within four hours.
The tools that do the workGlobal positioning system GPSWikipedia
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Organize and conduct fishing trips
+Run a morning fishing trip for ten guests, check licences and tackle, demonstrate safe casting and handling,…
Organize and conduct fishing trips
+Run a morning fishing trip for ten guests, check licences and tackle, demonstrate safe casting and handling, log catches and weights on the trip sheet, and report any rule breaches to the fisheries officer afterwards.
The tools that do the workMicrosoft ExcelWikipedia
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Speak different languages
+Give the morning tour in French for the 11:00 family group, then offer short Spanish and basic Arabic…
Speak different languages
+Give the morning tour in French for the 11:00 family group, then offer short Spanish and basic Arabic introductions at the top of the show, checking pronunciation guides and quick scripts before each session.
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Assemble visitor supplies
+Pack the weekend family backpack kits with two activity sheets, three washable crayons, a name sticker, and a…
Assemble visitor supplies
+Pack the weekend family backpack kits with two activity sheets, three washable crayons, a name sticker, and a laminated map, stage four kits at the welcome desk by 09:30 and confirm inventory with a quick stock check.
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Manage health and safety standards
+Walk the galleries before opening to check emergency exits, first aid kit contents, and slip hazards, log any…
Manage health and safety standards
+Walk the galleries before opening to check emergency exits, first aid kit contents, and slip hazards, log any issues, fix what we can immediately, and notify facilities by 10:00 if anything needs repair.
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Provide directions and other pertinent information to visitors.
+Give visitors clear directions to the nature wing entrance, list opening hours and admission prices, note…
Provide directions and other pertinent information to visitors.
+Give visitors clear directions to the nature wing entrance, list opening hours and admission prices, note wheelchair-accessible routes and restroom locations, and include contact numbers for lost items and the front desk before they arrive this morning.
The tools that do the workApple SafariO*NET
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Select travel routes and sites to be visited based on knowledge of specific areas.
+Plan the day trip route through Old Town and Riverside Park, prioritise flat paths for older visitors,…
Select travel routes and sites to be visited based on knowledge of specific areas.
+Plan the day trip route through Old Town and Riverside Park, prioritise flat paths for older visitors, schedule a 20-minute stop at the fossil display and a 45-minute guided walk at the wetlands, and deliver a printable itinerary with walking distances by noon.
The tools that do the workGlobal positioning system GPSO*NET
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Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
+Outline emergency procedures for today's 25-person group: assign two fire-evacuation marshals, locate nearest…
Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
+Outline emergency procedures for today's 25-person group: assign two fire-evacuation marshals, locate nearest first-aid station and AED, list step-by-step actions for a suspected fracture or heatstroke, and print the contact list for the park rangers before departure.
The tools that do the workMicrosoft WordO*NET
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Assemble and check the required supplies and equipment prior to departure.
+Check and pack the supplies for tomorrow's school visit: ten clipboards with pencils, two first-aid kits…
Assemble and check the required supplies and equipment prior to departure.
+Check and pack the supplies for tomorrow's school visit: ten clipboards with pencils, two first-aid kits topped up, bottled water for 30 people, binoculars, spare name tags, and confirm the portable PA and batteries are charged before leaving at 08:00.
The tools that do the workMicrosoft ExcelO*NET
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Train other guides and volunteers.
+Run a two-hour training for new guides this Friday: cover the 15-minute gallery script, crowd control…
Train other guides and volunteers.
+Run a two-hour training for new guides this Friday: cover the 15-minute gallery script, crowd control techniques, basic first-aid response, and how to handle non-English speaking visitors, then collect feedback and issue certificates at the end.
The tools that do the workZoomO*NET
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Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
+Prepare an information sheet for Saturday's family walk describing common bird and mammal species, their…
Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
+Prepare an information sheet for Saturday's family walk describing common bird and mammal species, their habitats, the rules on fishing and permitted areas, plus simple conservation tips and fines for violations, and have it translated into Spanish and Mandarin.
The tools that do the workMicrosoft WordO*NET
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Global positioning
+Update the museum's global positioning entry for today's school group visit to document gallery stops, start…
Global positioning
+Update the museum's global positioning entry for today's school group visit to document gallery stops, start and end times, and any accessibility issues before I leave the education office at 5pm.
The tools that do the workMicrosoft WordO*NET
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Says who?
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses