20 tasks, each one witnessed by the sources that watched the job — and behind every one, a prompt you can use tonight.
You’ll spend much of the day reading incoming mail and email, sorting items, and routing them to reporters, editors, or legal. That includes checking policies and past correspondence before you send anything out.
You’ll also update and maintain files in Microsoft SharePoint, draft replies in Microsoft Word or Outlook, and compile data in Excel for periodic reports or billing inquiries.
Expect daily use of Microsoft Outlook for email, Microsoft Word for drafting letters, and Microsoft Excel for tracking data and reports. SharePoint will store and organise files and correspondence records.
You’ll also use Outlook rules and SharePoint folders to sort mail and disseminate messages to people, so learn basic folder management and Excel tables for reporting.
Use AI to draft or summarise emails, but always check facts, quotes, and legal rules against original sources or past correspondence records in SharePoint. Never paste confidential customer details into public AI tools.
Treat AI drafts as first drafts: copy them into Word or Outlook, verify policies and customer history from your records, and edit to match your organisation’s tone and templates.
The U.S. Bureau of Labor Statistics (BLS) reports 4,290 employed in this occupation category. Median pay is $46,800 per year; the lowest tenth is $33,300 and the top tenth is $64,510.
Use these BLS numbers as a national snapshot; local newsroom budgets and your exact duties (reporting vs. administrative correspondence) will affect offers.
Practice writing clear, concise letters and emails in Microsoft Word and Outlook; follow templates but learn to adapt them. Build simple Excel spreadsheets to track accounts and compile data for reports.
Get comfortable with SharePoint: learn to create folders, set permissions, and keep version history so records are organised and easy to retrieve.
A correspondent focused on correspondence manages incoming and outgoing mail, records, and routine customer or source interactions; you work on reporting support and public queries. A press secretary writes policy statements and manages public messaging for one organisation or person.
Correspondents use newsroom systems like SharePoint and Excel for records and reporting. Press secretaries often use media lists and campaign tools and focus more on strategic messaging than filing and billing inquiries.
Organisational skill with digital files: being able to sort mail, maintain correspondence records in SharePoint, and pull past contacts or policy documents quickly will save time for the whole newsroom.
Combine that with clear writing in Word/Outlook and basic Excel for compiling periodic reports — you’ll be the person others ask when a file or past email is needed.