Surveillance Operator

Surveillance Operator completes the action items listed here and the page includes 20 real tasks to practice. The language is plain and points out when consultation is needed. Each one shows where we found it, and comes with an AI prompt you can copy and use straight away.

20evidenced tasks
20ready prompts
7tools of the trade
33-9031.00O*NET-SOC code
9,520hold this job (US, BLS 2025)
$43,370median pay/yr (US)
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What it pays

Government survey numbers — not estimates, not ads.

Half of all Gambling Surveillance Officers and Gambling Investigators in the U.S. earn more than $43,370 a year — the middle 80% land between $32,730 and $61,970. About 9,520 people in the U.S. do this work. Figures are for the U.S. occupation group “Gambling Surveillance Officers and Gambling Investigators”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$43,370typical pay / year
9,520people in this work
$61,970+top 10% earn
₹1.9 lakha year in India (family avg)
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The work, task by task

These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.

Protecting2

Oversee adherence to state gaming laws

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Monitor live casino-floor feeds and transaction logs for any activity that could breach state gaming…
Monitor live casino-floor feeds and transaction logs for any activity that could breach state gaming statutes, flag and timestamp suspected violations with camera IDs and table numbers, notify the compliance officer and legal counsel immediately, and attach the relevant clip and log extract for review.
The tools that do the workFileMaker Proalarmsjob descriptionsO*NET

Act as oversight and security agent

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Patrol assigned surveillance sectors, verify perimeter cameras and access points show no tampering, log…
Patrol assigned surveillance sectors, verify perimeter cameras and access points show no tampering, log security exceptions with location and officer on radio, escalate attempts at restricted-area access to security supervisor and open an incident record.
The tools that do the workiViewalarmsjob descriptionsO*NET
The daily work18

Operate radio equipment

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Operate the radio rack on Watch B, tune VHF Guard and tower frequencies, log signal strengths and…
Operate the radio rack on Watch B, tune VHF Guard and tower frequencies, log signal strengths and interference incidents in the comms log, and immediately pass any loss of lock or spurious transmissions to engineering with timestamped notes.
The tools that do the workalarmsESCOsee the evidence ↗

Geographic information systems

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Update the aerodrome GIS layer for Runway 27 approaches with the latest beacon fixes, upload corrected…
Update the aerodrome GIS layer for Runway 27 approaches with the latest beacon fixes, upload corrected coordinates, and produce a short map showing changed coverage before the 08:00 traffic briefing.
The tools that do the workiViewESCOsee the evidence ↗

Coordinate the allocation of Mode S radars to Interrogator Codes

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Reallocate Mode S interrogator codes for Sector North to avoid recent code collisions, record the new…
Reallocate Mode S interrogator codes for Sector North to avoid recent code collisions, record the new assignments, notify adjacent sectors and engineering of the cutover window at 22:00, and monitor replies for conflicts.
The tools that do the workFileMaker ProESCOsee the evidence ↗

Monitor airport surveillance infrastructure

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Run the hourly health check on all surveillance sites, note degraded feeds or missing plots, escalate any…
Run the hourly health check on all surveillance sites, note degraded feeds or missing plots, escalate any radar returns below threshold to on-call engineers, and attach the sensor status snapshot to the shift report.
The tools that do the workalarmsESCOsee the evidence ↗

Apply technical communication skills

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Draft a concise technical update for the morning operations meeting explaining last night's intermittent…
Draft a concise technical update for the morning operations meeting explaining last night's intermittent ADS-B noise, include measured SNR values, probable causes, and three recommended mitigations for discussion.
The tools that do the workMicrosoft WordESCOsee the evidence ↗

Work in an aviation team

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Coordinate with tower, approach and engineering to cover the 14:00 slot while I perform the phased radar…
Coordinate with tower, approach and engineering to cover the 14:00 slot while I perform the phased radar maintenance, confirm contingency comms and handover procedures, and circulate the agreed checklist to everyone before leaving.
The tools that do the workMicrosoft OutlookESCOsee the evidence ↗

Report all violations and suspicious behaviors to supervisors, verbally or in writing.

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Report every violation and suspicious behaviour from tonight’s shift to Sergeant Miller and the duty…
Report every violation and suspicious behaviour from tonight’s shift to Sergeant Miller and the duty inspector by 07:00, include time, camera ID or sector, aircraft or vehicle IDs, radio logs and whether I attempted contact, and hand the paper copy to control room before leaving.
The tools that do the workMicrosoft WordMicrosoft OutlookO*NET

Supervise or train surveillance observers.

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Run a training debrief with new observer James and trainee Patel at 09:00 tomorrow: review last week’s missed…
Run a training debrief with new observer James and trainee Patel at 09:00 tomorrow: review last week’s missed events, demonstrate correct camera sweep patterns, log competency outcomes, and email the signed attendance and action items to Training Officer Ruiz before weekend patrols.
The tools that do the workMicrosoft WordMicrosoft OutlookO*NET

Review video surveillance footage.

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Review the video reels from camera cluster B3 between 22:10 and 22:30 for the incident flagged on the…
Review the video reels from camera cluster B3 between 22:10 and 22:30 for the incident flagged on the console, note exact frame times, export clips of the suspicious approach and hand the clips plus written timeline to Sergeant Miller within the hour.
The tools that do the workiViewO*NET

Enforce rules and regulations of property

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Document and enforce the property rules violation in Terminal 2: record the offender’s behaviour, obtain ID…
Document and enforce the property rules violation in Terminal 2: record the offender’s behaviour, obtain ID if possible, issue a formal warning or call the duty inspector depending on response, and file the enforcement log with security records before end of shift.
The tools that do the workMicrosoft Wordjob descriptions

Detect cheating or theft by employees or customers

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Investigate suspected internal theft reported by retail outlet yesterday: review staff access logs and…
Investigate suspected internal theft reported by retail outlet yesterday: review staff access logs and relevant camera feeds, compare till transactions with footage, compile a short findings memo and hand it to Loss Prevention and the duty manager by 14:00.
The tools that do the workiViewMicrosoft Exceljob descriptions

Monitor alarms and security systems

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Monitor the alarm panel for Zone C and the airside perimeter overnight, log every alarm activation with…
Monitor the alarm panel for Zone C and the airside perimeter overnight, log every alarm activation with source and response, escalate any sustained or repeated triggers to Engineering and the duty inspector immediately, and hand the overnight alarm run-sheet to daytime supervisor.
The tools that do the workalarmsMicrosoft Wordjob descriptions

Manage aviation planning

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Produce the week's aviation plan showing assigned Mode S interrogator codes, radar sector allocations, and…
Produce the week's aviation plan showing assigned Mode S interrogator codes, radar sector allocations, and runway coverage gaps for Heathrow and Gatwick, flag conflicts with adjacent FIRs, and deliver the spreadsheet to James in ops by Thursday midday.
The tools that do the workMicrosoft ExcelESCOsee the evidence ↗

Coordinate technical standards for global interoperability

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Draft a technical standards note that reconciles our Mode S code usage with ICAO interoperability guidance,…
Draft a technical standards note that reconciles our Mode S code usage with ICAO interoperability guidance, list deviations at control centres, and circulate it to Marta in standards and Ahmed in engineering for comment by next Tuesday.
The tools that do the workMicrosoft WordESCOsee the evidence ↗

Common aviation safety regulations

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Compile a concise safety brief summarising applicable aviation regulations, recent incident findings at…
Compile a concise safety brief summarising applicable aviation regulations, recent incident findings at regional airports, and required mitigation actions for controllers, and send the PDF to the duty manager and training mail list by end of shift.
The tools that do the workMicrosoft WordESCOsee the evidence ↗

Use different communication channels

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Prepare a comms plan describing primary and secondary radio nets, telephone routing, and data link fallbacks…
Prepare a comms plan describing primary and secondary radio nets, telephone routing, and data link fallbacks for diversion scenarios, then post it to the ops board and email the duty supervisor and on-call engineer for acknowledgement.
The tools that do the workMicrosoft OfficeESCOsee the evidence ↗

Write work-related reports

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Write the incident report describing yesterday's radar outage: timeline, affected sectors, root-cause…
Write the incident report describing yesterday's radar outage: timeline, affected sectors, root-cause hypothesis, and immediate fixes, attach log excerpts and send to Simon in safety and the engineering ticket queue before 09:00.
The tools that do the workMicrosoft WordMicrosoft OutlookESCOsee the evidence ↗

Manage data

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Reconcile the surveillance database against live feed logs, clean duplicate Mode S entries, update the sector…
Reconcile the surveillance database against live feed logs, clean duplicate Mode S entries, update the sector coverage table, and export the cleaned dataset for use in the weekly situational dashboard.
The tools that do the workMicrosoft ExcelESCOsee the evidence ↗

Says who?

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Activities this job lives in

The human activities behind the tasks — each with its honest AI ceiling.

The logs, files & records this job keeps

Shared with other careers — the same record means something different in each.

Related careers

Same family of work — each with its own tasks and prompts.

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